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Advanced Cisco UCCE 10.5 Scripting Self Study Kit

World's First set of Self-study kit dedicated toward Cisco UCCE Advanced Scripting.   This self-study kit will focus on technique design to help you learn to develop UCCE Scripts from ground zero.   You will learn how to develop application from mini application to a full blown call center application with database access and external application etc.  This is one of a kind Self-study kit in the market


  •   Step by Step Scripting Guide
  •   Email Support from CCIE Instructor
  •   Enhance your Troubleshooting SKILLS
  •   For Each scripting, lab come with explanation, actual lab, and live demonstration
  •   Unlimited Download
  •   Learn New Advanced Skills Such as WALLBoard, Database store procedure
  •   Unlimited Updates for Free for the LIFE of the product
  •   Unlimited Updates for Free for the LIFE of the product

Regular - $1299 - Pre-order Promotion - $899 USD

Get Free Cisco UCCE Deployment Self Study kit
(value of $899 for FREE)

Offer Expires April 30, 2017

UCCE Advanced Scripting Release Date May 15, 2017

Buy Now high res1    free download button1

Below is the current outline.  This outline may change by the time release date.


  •   Cisco Unified CCE Scripting - Lecture on Video
  •   Cisco Unified CCE Scripting Lab Kit

Lecture on Video Topics 

  •   Chapter 1 – Introduction to Script Editor
  •   Chapter 2 – Call Types, Contact Data & Scripting
  •   Chapter 3 – Categorizing Contacts
  •   Chapter 4 – selecting Routing Targets
  •   Chapter 5 – Network VRUs
  •   Chapter 6 – Multichannel Routing
  •   Chapter 7 – Using Formulas
  •   Chapter 8 – Scripting Administration
  •   Chapter 9 – Scripting Editor Feature Control
  •   Chapter 10 – Internet Script Editor
  •   Chapter 11 – Scripting in a Unified CCE Environment
  •   Chapter 12 – Utility Nodes
  •   Chapter 13 – Full Example Scripts
  •   Chapter 14 – Hosted Scripting Consideration

Scripts Lab (may change by release date)

  •   Introduction to Script Editor
  •   Create a basic script
  •   Catagorize call based on Call Type
  •   Route calls to different script using Call Type Prefix
  •   Categorizing calls based on Time of Day and Day of The Week
  •   Executing different script using CallType
  •   Executing different script using gotoscript
  •   Allocate Percentage of calls to different script
  •   Routing calls to Agents Directly
  •   Routing calls to Agents via Skills Group
  •   Routing calls to Agents from different skills group across multiple cluster
  •   Routing calls to Agents in round robin fashion across multiple sklls group
  •   Route a calls to listen to announcement
  •   Route calls based on schedule target to such as Follow the sun
  •   Routing calls using standard targeting rule
  •   Routing calls using custom conditional rule
  •   Trafering calls from Agent to Agent
  •   Distributing Contacts Using One Node
  •   Rerouting calls due to transit failure such agent available but not reachable
  •   Sending a calls to IP IVR and listen To welcome prompt
  •   Sending calls to VRU using Translation Route
  •   Running External Scripts
  •   Queue a call when agent not available
  •   Plaing a call in queue when agent
  •   How to adjust a call priority in the queue
  •   How to remove a call from queue
  •   Using Microapp to prompt and collect data
  •   Using Microapp to provide menu driven application
  •   Collecting input from caller using Collect Data Node
  •   Prompting a Caller to Select from a Set of Options using Menu
  •   Script to play prompt via VRU
  •   Temporarily Halting Script Execution
  •   Using single-target variable examines data for one specified routing target
  •   Using multiple-target variable examines data across multiple routing targets

*Terms and Conditions:

  • Only Support Windows XP, 7, 200x Platform
  • We do not support VMware/mac/iPhone or android
  • **New promotion only for new purchase or new client
  • Promotion does not and can not be applied to existing or previous promotion
  • Pre-order deal ETA Date subject to change without further notice.
  • Files are encrypted and played by HUPlayer from


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