Cisco Unified CVP 10.5 Implementation

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Cisco Unified Customer Voice Portal Implementation

Code: 1024-08
Course Fee $3,495 USD - See schedule for exact pricing based on location
Number of Days = 5 Days

Cisco Learning Credit = Not Accepted
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Course Overview

This course defines the tasks necessary for the operation, administration, management, and provisioning of Cisco Unified Customer Voice Portal (CVP) as it is installed in a comprehensive Cisco Unified Intelligent Contact Management (ICM) Enterprise environment.The Cisco Unified Customer Voice Portal Implementation (CVPI) 10.5 course defines the tasks necessary for the operation, administration, management and provisioning of Cisco Unified Customer Voice Portal (CVP) as it is installed in a comprehensive Cisco Unified Intelligent Contact Management (ICM) Enterprise environment

Why VoiceBootcamp?

downloadarrow  5 Days Instructor Led Training with 24/7 Access to Lab
downloadarrow  70% Hands On - 30% Theory
downloadarrow  Practice Lab with 200 hours of free CVP Rack Rental downloadarrow  Each Student Gets Dedicated POD of 2 UC Clusters
downloadarrow  Complete CVP Deployment Self Study Kit downloadarrow  Small Class up to max 6 Students
downloadarrow  Full Duplex Environment - 8 to 10 VM Servers downloadarrow  24/7 Access to lab during class
downloadarrow  Free RETAKE Until You Pass The Lab - Even Remotely  downloadarrow  Each Student install, configure and builde from scratch

What You'll Learn

    Install and Configure Ciscon Unified CVP
    Integrate CVP with Cisco CUCM
    Configure CVP as SIP Call Control Server
    Configure Routing in CVP
    Integrate CVP with UCCE Server
    Configure VXML Server and Gateway
    Create basic CVP Scripts

Course Outline

  • Download Lab Guide

  • Upcoming Schedules

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    Who Needs To Attend

      IT Professionals
      Network Engineers
      IT Managers

    Delivery Format Option

      Classroom or Online via Webinar - Instructor led training.
      Any class you can join online incase if you are unable to travel.

    prerequisites

      Basic knowledge of CUCM, Unity Connection, and router administrative tasks
      CCNP or equivalent knowledge
      Working knowledge of converged voice and data networks
      Basic knowledge of Cisco IOS gateways
      Working Experience of 2 Years in such product or CCNP Collaboration Training

    WEBINAR - FREE ONLINE TRAINING SESSION

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