Webex Calling Administration Professional

 The overall objective is to engage the student with concepts and facts that provide a solid understanding of the basic role and function of each Cisco Webex Calling Service and the correct matching of solution and implementation of said service. Successful candidates will demonstrate the ability to identify the right Webex Calling solution for a given customer scenario/environment. In addition, candidates will gain a solid fundamental understanding of Cisco Webex Calling:

• Ordering and Provisioning processes
• Site and User Features
• Support and basic Troubleshooting techniques
• Onboarding process