Webex Contact Center Expert

This course is designed to present the Webex Calling Customer Administrator with the comprehensive knowledge and skills required to operate the Cisco Webex Calling cloud-based PBX system at the customer administrator level. 

The overall objective is for the customer administrator to set up a Webex Calling location, and manage moves, adds, and changes (MACs) for users, devices, locations, and features. 

Special emphasis will be given to the Webex Calling Portals to achieve a solid understanding of the procedures and capabilities of the system at the latest release level.