Terms and condition VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. agreement for courses and education materials
Current as of 01 Jan 2009
The following terms apply to 1) enrollment in classes offered by VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC., and 2) orders for VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC.'s education materials. These terms, along with any applicable license agreement, are the complete agreement between us regarding the courses or education materials we provide and replace any prior oral or written communications between us. Attendance at a class or your use of any education materials constitutes your agreement to these terms and conditions. Occasionally, we have offerings with additional or different terms and conditions. If so, we will provide those terms and conditions to you. For example, conference terms and conditions are outlined in the conference registration section of the conference website or in the conference brochure for the event
COURSES AND EDUCATION MATERIALS
We list our generally available courses and education materials in various VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. Catalogs of Education (Catalog) which we publish from time to time. We may add or withdraw courses and education materials at any time without notice.
Scheduling classes
We will specify the dates of public classes. Private or on-site classes will be scheduled by agreement. We may cancel any scheduled class on notice. If we cancel a class for which you have prepaid, we will refund the price you paid which may take up to 4 months to complete. Accommodations for students with disabilities VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. locations are accessible for students with disabilities in some areas. If reasonable accommodations are required for an individual with a disability, please advise VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. of the accommodations in advance
PRICES AND PAYMENT
Prices for public classes will be those in effect on the date the class begins. Prices include the use of required education materials and machines. They do not include taxes or student travel and living expenses. VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. reserves the right to increase prices at any time without prior notification. Prices for private or on-site classes will be established based on your requirements. Additional charges may apply, such as instructor travel and living expenses, facilities, and remote lab support. You agree to pay amounts due, including applicable taxes and any late payment fees, as we specify in the invoice. Conference cancellation charges will be specified on the conference website or in the conference brochure for the event. All payment must be received and/cleared prior to attending the class.
RE-TAKE POLICY
You are entitling to take re-take of the class that are eligible up to 1 year from the date of your first scheduled class. Re-takes will be confirmed 1 to 2 weeks prior to the start of scheduled re-take class. No study materials will be provided as part of re-take and you will be charge for any printed materials. Re-take only applies to course that is taken and same version and product.
RACK ACCESS
EVERY CANDIDATE/STUDENT AND/OR CLIENT MUST SCHEDULE A RACK PRIOR TO ACCESSING. RACK SCHEDULE IS BASED ON AVAILABILITY AND SUBJECT TO OUR INTERNAL REVIEW. UNLESS YOU PURCHASE DEDICATED RACK, RACK SCHEDULE IS NEVER GURANTEED AND WE RESERVE THE RIGHT TO RE-SCHEDULE, DISAPPROVE OR CANCEL THE SCHEDULES. UNTIL UNLESS RACK ACCESS IS APPROVED, IT IS NOT GURANTEED. WE DO NOT PROVIDE ANY CONFIGURATION SUPPORT. IF DEVICE IS PINGING AND ACCESSIBLE VIA HTTP AND/OR LICENSE IS VAID (NOT EXPIRED) WE WILL NOT PROVIDE ANY SORT OF SUPPORT FOR RACK ACCESS UNLESS IT IS DEDICATED RACK ACCESS YOU PURCHASE.
RACK RENTAL TERMS& CONDITIONS
Only Email support is provided ï‚· Support must be related to hardware Only. We cannot help you with configurations ï‚· Hours will be credited to your account for loss of time due to our problem ï‚· Any loss of hours from your side, will not be credited ï‚· Rack Rental Price is final, no refund/return is accepted ï‚· Buyer is responsible for install all the necessary software to connect to our VPN Server ï‚· Rack rental dedicated or shared is subject to availability ï‚· For Dedicated Rack Rental, must provide minimum 2 weeks noticed. ï‚· VoiceBootcamp is not responsible for any damage on client PC due to our VPN connection or equipment ï‚· Maximum 3 to 4 sessions can schedule per week for existing client
SUPPORT TICKET
We are glad to offer you support for our product and services. However, you must open support by opening Submitting a Ticket without such ticket open, your email sent to
CANCELLATION/REFUND/RESCHEDULE CHARGES
You will be charged the full price of a public class if you do not cancel or reschedule your enrollment at least 30 calendar days prior to the scheduled start date or if you do not show up for the class. However, you may cancel your class enrollment at any time within the three days following your initial or any rescheduled enrollment date without charge. If you cancel a private or on-site class within seven calendar days prior to the scheduled start date you will be billed the full price of the class; if you cancel between eight and fifteen calendar days prior to the scheduled start date you will be billed 25% of the full price; and if you cancel between sixteen and twenty-one calendar days prior to the scheduled start date you will be billed 10% of the full price. Cancellation of a private or on-site class more than twenty-one calendar days prior to the scheduled start date may be made without charge. Full Refund will be provided if VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC, Cancels any class. No refund is provided if student cancel class within 30 days. all refund will be provided after 3 to 4 billing cycle which can be up to 90 to 120 business days once it is approved. Conference cancellation charges will be specified on the conference Web site or in the conference brochure for the event. VoiceBootcamp reserves the right to cancel any class within 10 days prior to scheduled date. VoiceBootcamp is not responsible for any travel costs. If client decide to cancel after attending few class, each day of attended, client will be responsible for paying $300 per day plus any administrative cost as well as cost of study kits provided at full retain price.
SELF STUDY KIT REFUND
Refund for all self-study kit must be requested within 48 hours of purchase. Otherwise no refund is provided due to digital good. Once client acquire license we have no away of taking back such product as they are soft copy thus refund is not provided once license has been activated unless VoiceBootcamp determine after troubleshooting the problem that it is not client's PC that is causing the problem.
LIMITATION OF LIABILITY
Circumstances may arise where, because of a default on our part or other liability, you are entitled to recover damages from us. In each such instance, except for the payments referred to in our patent and copyright terms described above, we are liable only for the charges for the class or education material that is the subject of the claim.
VISA ISSUE
ï‚· VoiceBootcamp is not responsible for any Visa Related issue to travel to any country. VoiceBootcamp does not offer visa nor it can be held responsible for any Visa that was denied by the Embassy for any reason. Arranging Visa for traveling to location to attend the training is the responsibility of the candidate. There will be no refund of what so ever if Visa is denied. Candidate must be aware of the visa issue prior to attending and/or applying for any courses. ï‚· This limit also applies to any of our subcontractors. It is the maximum for which we are collectively responsible. Items for which we are not liable Under no circumstances are we or our subcontractors liable for any of the following: ï‚· Third-party claims against you for losses or damages (except as described above in the section entitled "Patents and Copyrights"); ï‚· Loss of, or damage to, your records or data; or ï‚· Special, incidental, or indirect damages or for any economic consequential damages (including lost profits or savings), even if we are informed of their possibility. ï‚· Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. Neither of us will bring a legal action (under this Agreement) more than two years after the cause of action arose. Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. ï‚· Any machine-readable education materials that we provide to you will be subject to the terms and conditions of a license agreement. We will inform you of the applicable agreement.
WARRANTY
THERE ARE NO EXPRESS WARRANTIES EXCEPT THOSE CONTAINED HEREIN OR IN ANY APPLICABLE LICENSE AGREEMENT. THERE ARE NO IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE. WE MAKE NO WARRANTY AS TO RESULTS TO BE ATTAINED BY ATTENDING OUR CLASSES OR USING OUR EDUCATION MATERIALS
CHANGES TO THIS AGREEMENT
We may modify these terms and conditions on written notice. The modified terms and conditions will apply to your enrollment or order unless you cancel such enrollment or order prior to the effective date. Otherwise, for a change to be valid, both of us must sign it. Additional or different terms and conditions in any order or communication from you are void.
GENERAL
ï‚· You agree not to copy our copyrighted material without our prior written consent. ï‚· You agree not to use recording equipment in our classes without our prior written consent. ï‚· You agree not to use our trademarks, trade names, or other designations in any promotion or publication without our prior written consent. ï‚· You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. ï‚· Neither of us will bring a legal action (under this Agreement) more than two years after the cause of action arose. ï‚· Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. Neither of us will bring a legal action (under this Agreement) more than two years
