Customer Experiences with Contact Center AI - Dialogflow CX

Discover how to design customer interactions using Contact Center Artificial Intelligence (CCAI) in this comprehensive course. You'll work with Dialogflow CX to build and test virtual agents using a built-in simulator. Enhance your virtual agents by integrating external data sources, creating more dynamic and engaging conversations. 

GCP-CUST-EXP-AI-CX

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What is include:

• 5 Days Instructor-led Training
• Full Access e-Learning Platinum Access - Exclusive eLearning for Collaboration & Contact Center (value of $4,495 USD for FREE)
• Workbook and Lab Guide