Cisco UCCX 12.5 Deployment Training

In this course, you'll gain an understanding of Cisco Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. You will learn about all of the Unified CCX components, servers, deployment options, and clients. You will learn how to perform capacity planning, choose the correct product features, and install the product.  major emphasis on the Unified CCX script editing tool, Unified CCX Editor, which allows administrators to script the contact center caller experience through the system, including queries, recordings, menu input, digit string input, and database operations. 


Course Information

 

  • Course Fee:          Classroom - $3,495
  • Course Length:       5 Days - Language: English
  • Course Duration:    9:30 AM to 5:30 PM
  • Delivery Method:    Instructor-led Classroom or Virtual Class
  • Cisco Learning Credit - Not Accepted

What is included?

 

  • 5 Days Instructor-led Training
  • Attend In Classroom or Remote
  • Study kits included
  • DEDICATED LAB ACCESS - via Cisco VPN

 

Event Information

Event Date 01-25-2021 9:30 am
Event End Date 01-29-2021 5:30 pm
Capacity 10
Cancel Registration Before Date 10-12-2020 9:30 am
Individual Price $3,495.99
Speaker Faisal H. Khan
Number Hours 40
Location Online Via Zoom - Eastern Standard Time - GMT -5
We are no longer accepting registration for this event