13
Jul
2020

Cisco UCCX Advanced Scripting Training - July 13 to 17, 2020 - Online via WebEx

07-13-2020 10:00 am - 07-17-2020 6:00 pm
ONLINE - Via Cisco WebEx
$3,995.99

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered

10
Aug
2020

Cisco UCCX Advanced Scripting Training - Aug 10 to 14, 2020 - Online via WebEx

08-10-2020 10:00 am - 08-14-2020 6:00 pm
ONLINE - Via Cisco WebEx
$3,995.99

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered

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