06
Jul
2020

Cisco UCCX 12.0 Deployment Training - July 6 - 10, 2020 - Online via WebEx

07-06-2020 10:00 am - 07-10-2020 6:00 pm
ONLINE - Via Cisco WebEx
$3,995.99

In this course, you'll gain an understanding of Cisco’s Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. You will learn about all of the Unified CCX components, servers, deployment options, and clients. You will learn how to perform capacity planning, choose the correct product features, and install the product.  major emphasis on the Unified CCX script editing tool, Unified CCX Editor, which allows administrators to script the contact center’s caller experience through the system, including queries, recordings, menu input, digit string input, and database operations. 

03
Aug
2020

Cisco UCCX 12.0 Deployment Training - Aug 3 to 7, 2020 - Online via WebEx

08-03-2020 10:00 am - 08-07-2020 6:00 pm
ONLINE - Via Cisco WebEx
$3,995.99

In this course, you'll gain an understanding of Cisco’s Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. You will learn about all of the Unified CCX components, servers, deployment options, and clients. You will learn how to perform capacity planning, choose the correct product features, and install the product.  major emphasis on the Unified CCX script editing tool, Unified CCX Editor, which allows administrators to script the contact center’s caller experience through the system, including queries, recordings, menu input, digit string input, and database operations. 

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