Our address:

1810 E. Sahara Ave, Suite 218, Las Vegas, NV, 89104, USA
Email : 
Tel: +1-877-814-4489

Have any questions? 


CCNP Collaboration

100% Focus on Cisco Collaboration Training with World Wide Schedules. Show Details

Cisco Training

Now you can train your team and save money on each course for each person. Show Details

Course Schedule

Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category. Show Deatils

Client Support

Cisco CCNP® Collaboration 2.0 Training

VoiceBootcamp offers World's Most Unique & Advanced CCNA/CCNP Collaboration Training that is a focus on Real World Deployment scenario.  Building the entire infrastructure from the ground up to a complete Cisco UC Collaborations while you learn.  What is so unique about us?  Our CCNP Collaboration Plus Training includes the use of Cisco UCCX 10.5 & Cisco Prime Collaboration during the lab thus giving you extra skills that no other CCNP Collaboration Training does.   Plus you will get over 350 video labs as part of your package to continue to learn even after the training.  NO ONE ELSE OFFER THIS

3 New Topics Included - Based on Cisco Cloud

Cisco Cloud Router - CRS1000v (SDN) | Cisco Meeting Server (CMS) | Cisco Spark Hybrid Service

Course Information

Code : 1024-02
Course Fee$4,495 USD*
Number of Days: 12 Days

Cisco Learning Credit: Not Accepted
Language: English

Cisco CCNP® Collaboration Bootcamp

  • Implementing Cisco IP Telephony and Video, Part 1 - (CIPTv1)
  • Implementing Cisco IP Telephony and Video Part 2 - (CIPTv2)
  • Troubleshooting Cisco IP Telephony and Video - (CTCOLLAB)
  • Implementing Cisco Collaboration Applications (CAPPS)
  • Cisco Unified UCCX 11.5 Integration - Exclusively At VoiceBootcamp
  • Integrating Cisco Meeting Server 2.3 (CMS)
  • Cisco Spark Hybrid Services
  • Cisco Cloud Router  CRS1000v

Spring Break Special

Take 3 Cisco Course For - $4,495 USD 

Save $5,000+
Offer Expires Mar 31, 2018

downloadarrow Learn to Deploy Cisco UC Collaboration In 12 Days

downloadarrow Learn Cisco UCCX Integration - Only @VoiceBootcamp
downloadarrow Use Cisco Prime Collaboration to Install/Upgrade
downloadarrow Live Upgrade/Migration of Cisco CUCM from 10 to 11
downloadarrow Over 350+ Cisco Video Labs on Cisco Collaborations
downloadarrow 200 Hours of Lab Access for continue to practice
downloadarrow Cisco CCNP Collaboration Self-Study Kit Included
Free Retake Up to 2 Years

Course Outline

Module 1 - Day 1 - 3

1. Cisco Unified Communications Manager Introduction

  • Describing the Role of Cisco Unified
  • Communications Manager, Its Architecture, and Its Deployment and Redundancy Option
  • Performing Initial Cisco Unified Communications Manager Configuration
  • Deploying Endpoints and Users
  • Deploying IP Phone Services

2. Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling

  • Describing Dial Plan Components
  • Implementing Endpoint Addressing and Call Routing
  • Implementing Calling Privileges
  • Implementing Call Coverage in Cisco Unified Communications Manager

3. Implementation of Single-Site Off-Cluster CallingAnalyzing Single-Site Off-Cluster

  • Calling Requirement
  • Implementing PSTN Access Using MGCP Gateways
  • Implementing PSTN access Using H.323 Gateways
  • Describing the Cisco Unified Border Element
  • Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
  • Using the Cisco Unified Border Element for URI Dialing
  • Describing Dial Plan Interworking

4. Media Resources

  • Describing Media Resources in Cisco Unified Communications Manager
  • Implementing Annunciators and MOH
  • Implementing MTPs

5. Audio and Video Conferencing

  • Describing Conferencing Devices and Their Function
  • Implementing Conference Bridges
  • Describing Cisco TelePresence MSE 8000
  • Implementing Cisco TelePresence Server
  • Implementing Cisco TelePresence Conductor

6. Quality of Service Analyzing Quality of Service Requirements

  • Describing QoS Components and their Functions
  • Implementing Marking

   Lab 1: Deploying Router & Switch Infrastructure to support Collaboration
   Lab 2: Lab Environment Exploration and Setup
   Lab 3: Configuring Cisco Unified Communications Manager Initial Settings
   Lab 4: Implementing Calling Privileges
   Lab 5: Media Resource Configuration
   Lab 6: Implementing PSTN Calling Using SIP Trunks through CiscoUnified Border Element
   Lab 7: Implementing PSTN Calling Using MGCP Gateways
   Lab 8: Implementing PSTN Calling Using H.323 Gateways
   Lab 9: Implementing Call Routing
   Lab 10: Deploying Endpoints and Users
   Lab 11: Implementing Call Coverages
   Lab 12:Quality of Service (QoS) Configuration
   Lab 13: Cisco TelePresence Server and Conductor Configuration
   Lab 14: Cisco Unified Prime Collaboration Deployment
   Lab 15: CUCM Testing and Troubleshooting in Multi-site Environment

Module 2 - Day 3 - 5

1. Multisite Deployment ImplementationIdentifying Issues in a Multisite Deployment

  • Identifying Multisite Deployment Solutions
  • Implementing a +E.164 Based Dial Plan for International Multisite
  • Deployments Implementing a URI Based Dial Plan for Multisite Deployments

2. Centralized Call-Processing Redundancy Implementation Implementing SRTS and MGCP Fallback
3. Bandwidth Management and CAC Implementation and Managing Bandwidth Implementing CAC
4. Implementation of Features and Applications for Multisite

  • Deployments Implementing
  • Device Mobility
  • Implementing Cisco Extension Mobility

  • Implementing Cisco Unified Mobility

5. Cisco VCS and Cisco Expressway

  • Describing Cisco VCS and Cisco Expressway Series Deployment Options
  • Deploying Users and Local Endpoints in Cisco VCS control
  • Interconnecting Cisco Unified Communications Manager and Cisco VCS
  • Implementing Unified Communications Mobile and Remote Access

6. GDPR and CCDImplementing ILS and GDPR

  • Implementing CCD
  • Implementing Policing and Shaping

   Lab 1: Remote Labs Access
   Lab 2: Disaster Recovery
   Lab 3: Cisco Unified Border Element
   Lab 4: SIP Trunk Configuration
   Lab 5: MGCP Gateway Configuration
   Lab 6: Inter-Cluster Trunk Configuration
   Lab 7: Route Groups
   Lab 8: Route Lists
   Lab 9: IP Communicator Phone Registration
   Lab 10: 9951 IP Phone Registration
   Lab 11: Cisco Unified Collaboration Deployment to built multi cluster
   Lab 12: Traditional Route Patterns
   Lab 13: Traditional Dial Plan Testing
   Lab 14: User Management
   Lab 15: Global Dial Plan and +E.164 Dialing
   Lab 16: Multi-cluster Call Routing using Inter-cluster Trunking
   Lab 17: URI Dialing
   Lab 18: Survivable Remote Site Telephony
   Lab 19: Bandwidth Management Techniques
   Lab 20: Locations and Enhanced Locations CAC
   Lab 21: Device Mobility
   Lab 22: Extension Mobility
   Lab 23: Unified Mobility
   Lab 24: VCS Provisioning and Administration
   Lab 25: VCS Dial Plan and CUCM integration
   Lab 26: Mobile Remote Access using Cisco Expressway Core and Edge
   Lab 27: Global Dial Plan Replication


Module 3 - Day 5 - 8

Unified CCE Components and Architecture
UCCE Terms, Routing and Additional Components
Accessing UCCE Tools
2. Cisco Unified Communications Manager TroubleshootingTroubleshooting Common Gateway and Endpoint Registration Issues
Troubleshooting Cisco Unified Communications Manager Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues
3. Cisco VCS Control and VCS Expressway TroubleshootingTroubleshooting Endpoint Registration Issues
Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues
4. Call Setup IssuesDescribing Call Setup Issues and Causes
Troubleshooting On-Net Single-Site Calling Issues
Troubleshooting On-Net Multi-Site Calling Issues
Troubleshooting Off-Net Calling Issues
5. ILS and GDPR IssuesTroubleshooting ILS and GDPR
6. Cisco Unified Communications Manager Mobility FeaturesTroubleshooting Device Mobility Issues
Troubleshooting Cisco Extension Mobility Issues
Troubleshooting Cisco Unified Mobility Issues
7. Cisco TelePresence Management Suite IssuesTroubleshooting Cisco TMS Issues
8. Voice Quality and Media Resources IssuesTroubleshooting MTP Issues
Troubleshooting Transcoder Issues
Troubleshooting Audio and Video Conferencing Issues
Troubleshooting Audio and Video Quality Issues
 Lab 1: - Trouble Tickets: Troubleshooting Gateway and Endpoint Registration Issues
 Lab 2: - Trouble Tickets: Troubleshooting LDAP Integration Issues
 Lab 3: - Trouble Tickets: Troubleshooting Endpoint Registration Issues
 Lab 4: - Trouble Tickets: Troubleshooting LDAP Integration Issues
 Lab 5: - Trouble Tickets: Troubleshooting On-Net Single Site Calling Issues
 Lab 6: - Trouble Tickets: Troubleshooting On-Net Multisite Calling Issues
 Lab 7: - Trouble Tickets: Troubleshooting Off-Net Calling issues
 Lab 8: Trouble Tickets: Troubleshooting ILS and GDPR
 Lab 9: Trouble Tickets: Troubleshooting Device Mobility Issues
 Lab 10: Trouble Tickets: Troubleshooting Extension Mobility Issues
 Lab 11: Trouble Tickets: Troubleshooting Cisco Unified Mobility Issues
 Lab 12: Trouble Tickets: Troubleshooting Cisco TMS Issues
 Lab 13: Trouble Tickets: Troubleshooting Transcoder Issues
 Lab 14: Trouble Tickets: Troubleshooting Issues with Audio and Video Conferences

Module 3 - Day 8 - 10

1. Cisco Unity ConnectionDesigning and Deploying Cisco Unity Connection
Integrating Cisco Unity Connection with Cisco Unified Communications Manager
Configuring Cisco Unity Connection Users, Templates and Class of Service
Configuring the Cisco Unity Connection System
Implementing Cisco Unity Connection Dial Plan and Call Management
Configuring Unified Messaging
Troubleshooting Cisco Unity Connection
Deploying Voice Mail Redundancy in Branch Offices
2. Cisco Unity ExpressDesigning and Deploying Cisco Unity Express
Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
Configuring Cisco Unity Express Users Accounts and Features
Configuring Call Routing with Cisco Unity Express Auto-Attendant
Troubleshooting Cisco Unity Express
3. Cisco Unified IM and Presence ImplementationDesigning and Deploying Cisco Unified IM and Presence
Describing Cisco Unified Communications IM and Presence Components and Communication Flows
Integrating Cisco Unified Communications IM and Presence
Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
Configuring Cisco Jabber Mobile and Integrating Directory Servers
Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
4. Video Provisioning and Integration in a Unified Communications DeploymentDeploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
Describing Video Infrastructure
Describing Cisco TMS
 Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
 Lab 2: Configuring Cisco Unity Connection Users
 Lab 3: Configuring Cisco Unity Connection System Settings
 Lab 4: Implementing Cisco Unity Connection Call Management
 Lab 5: Configuring Cisco Unified Messaging
 Lab 6: Troubleshooting Cisco Unity Connection
 Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
 Lab 8: Configuring Cisco Unity Express System Settings and Users
 Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
 Lab 10: Troubleshooting Cisco Unity Express
 Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
 Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
 Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers
 Lab 14: Troubleshoot Cisco Unified Communications IM and Presence
 Lab 15: Provisioning with Cisco Prime Collaboration
 Lab 16: Deploying Cisco TMS and Video Applications

 Cisco Unified Contact Center Express Integration with CUCM
 Setting up UCCX Call Control Group
 Creating Agent Account & Resources
 Create a Resource Group & Skills
 Assign Resources to Resource Group
 Creating Contact Service Queue
 Assigning Agent Phone to RmCM
 Create Application for existing scripts
 Add Application Trigger
 Configure IP Phone as an Agent Phone
 Basic Cisco Unified CCX Script

Who needs to attend

IT Professionals
Network Engineers
IT Managers

Delivery format options

  • Classroom or Online via Webinar - Instructor led training.
  • Any class you can join online in case if you are unable to travel.


Google Review
Google Review
Google Review
Google Review


Training Indusrty Webinars features International through leaders presenting insight, ideas and advice.

Read More