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Cisco UCCX Adv Scripting

Course Overview

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered

Event Date 08-19-2019 9:00 am
Event End Date 08-23-2019 5:00 pm
Individual Price $3,995.00
Number Hours 40
Location Dubai, UAE
$3,995.00 10

We are no longer accepting registration for this event

Course Overview

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered

Event Date 09-09-2019 9:00 am
Event End Date 09-13-2019 5:00 pm
Individual Price $3,995.00
Number Hours 40
Location Barcelona, Spain
$3,995.00 10

This course Cisco UCCX Training is Deploying Cisco Unified Contact Center Express (UCCX) v12.x provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.  This course includes UCCX integration with Finesse, CUIC, SocialMiner.  Join Cisco UCCX Training and Get started Today

Summer Promotion - Pay by July 31, 2019, and Get 2nd Seat for FREE for a friend or colleague

Course Information

  • 5 Days live Instructor-led online training
  • No Need to travel - Join from Office or Home
  • Full Dedicated Lab Access 24/7 via Cisco AnyConnect VPN during the class
  • 200 Hours of Lab Access after Training
  • Free Retake Up to 2 years
  • Study Materials Included
  • 3 or More? We can come to your location, anywhere in the world

Course Outline click here

BONUS: Get a free Cisco UCCX Advanced Scripting Study kits (value of $899 for free)
Event Date 09-09-2019 10:00 am
Event End Date 09-13-2019 6:00 pm
Individual Price $3,995.00
Speaker Faisal H. Khan
Number Hours 40
Location Online Via WebEx
$3,995.00 10

This course Cisco UCCX Training is Deploying Cisco Unified Contact Center Express (UCCX) v12.x provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.  This course includes UCCX integration with Finesse, CUIC, SocialMiner.  Join Cisco UCCX Training and Get started Today

Summer Promotion - Pay by July 31, 2019, and Get 2nd Seat for FREE for a friend or colleague

Course Information

  • 5 Days live Instructor-led online training
  • No Need to travel - Join from Office or Home
  • Full Dedicated Lab Access 24/7 via Cisco AnyConnect VPN during the class
  • 200 Hours of Lab Access after Training
  • Free Retake Up to 2 years
  • Study Materials Included
  • 3 or More? We can come to your location, anywhere in the world

Course Outline click here

BONUS: Get a free Cisco UCCX Advanced Scripting Study kits (value of $899 for free)
Event Date 09-16-2019 10:00 am
Event End Date 09-20-2019 6:00 pm
Individual Price $3,995.00
Speaker Faisal H. Khan
Number Hours 40
Location Online Via WebEx
$3,995.00 10

Course Overview

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered

Event Date 09-23-2019 9:00 am
Event End Date 09-27-2019 5:00 pm
Individual Price $3,995.00
Number Hours 40
Location Singapore,Singapore
$3,995.00 10

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