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Cisco UCCE Administration & Troubleshooting Study Kit

First Cisco UCCE 10.5 Administration Self-Study Kit designed to help you learn day to day administration of Cisco UCCE Solutions. This self-study kit video labs and lectures will help you learn the tools to configure, administer and support various components and task for Cisco UCCE from Configuring outbound dialer, social miner, to learn how to troubleshoot various issues. This is designed for someone who is responsible for day to day operation of Cisco Unified Contact Center Enterprise Solutions