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Welcome to VoiceBootcamp Canada Inc.  A Global Name in Unified Collaboration & AWS Cloud Training

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1810 E. Shara Ave. Suite 223, Las Vegas, NV, 89104
Email: info@voicebootcamp.com

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CCNA Collaboration - CICD Training

Learn to maintain and operate a Cisco Unified Communications solution and prepare for the CICD certification exam (210-060).   Prepare for CICD Certification and become CCNA Collaboration.  CICD - Implementing Cisco Collaborative Devices will count toward CCNA Collaboration Certifications.  It is one of the exams you need to pass.

Prepare for CCNA Collaboration Certification

Course Information

  • 5 Days Instructor-led Training
  • Attend Class Online & Save Travel cost. Stay close to home
  • Free Retake Upto 2 Years
  • Study Materials Included
  • Include 250+ Cisco Collaboration Video Labs
  • 200 Hours of Lab Access after the class

CICD Training Upcoming Dates

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  • Duration: 5 days
  • Version: CICD 1.0
  • Certification: CCNA Collaboration
  • Exam: 210-060 CICD
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Course Outline

1. Cisco Unified Communications Solutions
  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions

2. Administrator and End-User Interfaces

  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces

3. Call Flows in Cisco Call Control Platforms

  • Understanding Call Flows and Call Legs
  • Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express

4. Endpoint and End-User Administration

  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options

5. End-User Telephony and Mobility Features

  • Understanding Telephony Features
  • Enabling Telephony Features
  • Understanding Mobility Features
  • Enabling Mobility Features

6. Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

  • Understanding Cisco Unity Connection
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
  • Understanding End User and Voice Mailbox Implementation Options
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service

7. Cisco Unified Communications Solutions Maintenance

  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Understanding the Disaster Recovery System
Lab Outline
  • Lab 1: Verify System Information
  • Lab 2: Obtain Platform Details with CLI from Cisco Unified Communications Manager
  • Lab 3: Verify Voicemail Integration
  • Lab 4: Discover the Cisco Unified Communications Manager CoS Implementation
  • Lab 5: Discover the Cisco Unified Communications Manager Call Routing Implementation
  • Lab 6: Discover the Cisco Unified Communications Manager Express COR Implementation
  • Lab 7: Discover the Cisco Unified Communications Manager Express Call Routing Implementation
  • Lab 8: Configure and Verify Endpoint Basic Configuration Elements
  • Lab 9: Device Settings Configuration
  • Lab 10: Configure Cisco Extension Mobility
  • Lab 11: Configure Hunt Groups
  • Lab 12: Configure Cisco Unified Mobility on HQ Phone 1
  • Lab 13: Configure Cisco Unified Mobile Voice Access in Cisco Unified Communications Manager
  • Lab 14: Verify the Cisco Unity Connection Integration
  • Lab 15: Configure a User Template
  • Lab 16: Configure a User
  • Lab 17: Configure Cisco MediaSense for Video Greeting
  • Lab 18: Configure Cisco Unity Connection for Video Greeting
  • Lab 19: Use Cisco Unified Reporting
  • Lab 20: Configure System Settings in the Cisco Unified Communications Manager CAR Tool
  • Lab 21: Generate User Reports
  • Lab 22: Generate and View a QoS Detail Report
  • Lab 23: Generate and View a Gateway Utilization Report
  • Lab 24: Generate a Cisco Unity Connection Serviceability Report
  • Lab 25: Generate Cisco Unified Serviceability Reports

Pre-Requisites

  • Foundational IP networking knowledge (such as a CCENT or CCNA certification) is recommended
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • ICND1
  • ICND2

Why VoiceBootcamp?

  • US Air Force

    US Air Force

    VoiceBootcamp Trained US Air Force on Cisco Meeting Server in London, UK

  • US Navy

    US Navy

    VoiceBootcamp delivers training to US Navy on Cisco Collaboration in Virginia, USA

  • Dubai, UAE

    Dubai, UAE

    VoiceBootcamp delivers training Dubai, UAE

  • Toronto, Canada

    Toronto, Canada

    Toronto, Office

  • Bangalore, India

    Bangalore, India

    Deliver CCIE Collaboration Training in Bangalore, India

Contact Us

  •  1810 E. Sahara Ave. Suite 223, Las Vegas, NV, 89104, USA
  • +1-877-252-3340
  • Contact Us
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