Cisco UCCE/PCCE Advanced Scripting Self Study Kit
World's First Cisco UCCE/PCCE Advanced Scripting Video. Learn to write scripts from ground zero to real scripts to start creating basic scripts and work away up to write a full database-aware application. Learn to integrate scripts with UCCE/PCCE and CVP
Includes:
Price - $899 USD
Validity - Lifetime of the product
License - 2 PC per user
Validity - Lifetime of the product
License - 2 PC per user
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Study Kits Demo
Module Outline
Lecture on Video (available now)
- Chapter 01 - Introduction to Script Editor
- Chapter 02 - Call Type Contact Data and Scripting
- Chapter 03 - Categorizing Contacts
- Chapter 04 - Selecting Routing Targets
- Chapter 05 - Network VRUs
- Chapter 06 - Variable and Formula
- Chapter 07 - UCCE Scripting with Call Variables
- Chapter 08 - Scripting with External Database
- Chapter 09 - UCCE Basic Administrative Scripts
- Chapter 10 - Built-In Function – String Manipulation
- Chapter 11 - Introduction to Cisco Unified CVP and ICM Scripting
- Chapter 12 - Implementing Cisco Unified ICM Enterprise Scripting Microapplications
- Chapter 13 - Overview of CVP Call Studio
- Chapter 14 - Creating a basic CVP Scripts
- Chapter 15 - Executing CVP Scripts via UCCE Scripting
Lab Outline (available now)
- Lab 01 - Create a basic UCCE Scripts
- Lab 02 - Create a script with comment & monitoring object
- Lab 03 - Routing calls to different scripts based on Call Type and Prefix Match
- Lab 04 – Routing Call Based on CLID and Dialed Number
- Lab 05 - Requalify Call Type - Routing calls to another script
- Lab 06 – Use GotoScript to route calls to different scripts
- Lab 07 – Creating Time of Day Routing
- Lab 08 – Distribute call load using Percentage Allocation
- Lab 09 – Routing Calls using Skills Group using LAA Method
- Lab 10 – Routing calls to Services using Service Node
Terms & Conditions
- Only Support Windows & MAC Platform
- We do not support VMware/iPhone or Android
- PDF eBook - Printing not allowed unless the paid premium price
- If Free course is offered, it is only delivered on confirmed scheduled or online
- **New promotion only for a new purchase or new client
- Promotion does not and can not be applied to the existing or previous promotion
- Pre-order deal ETA Date subject to change without further notice.
- Files are encrypted. Must install XVast Player from www.xvast.com
- LIcensed to only 2 PC.
- PC IP Address or Machine ID will be locked to one username.
- VoiceBootcamp reserve the right to review the client's login details to ensure video files are not shared.
