Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.



Self Study Kits


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Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
Cisco UCCE/PCCE Troubleshooting Study Kit

Tel: +1-866-777-0060


Cisco UCCE/PCCE Troubleshooting Study Kit

World's First & Most Ultimate Cisco UCCE Troubleshooting Study Kits is now available for purchase.   Learn how to troubleshoot Cisco UCCE Solutions.  Learn to use Dump Logs, RTTEST, OPCTest.  Learn to collect traces and logs.  Learn to read CVP Logs, Finesse Logs, etc. Educate yourself with the knowledge that will increase your skills like no other


  • Cisco UCCE/PCCE Troubleshooting Video
Price - $899 USD
Validity - Lifetime of the product
License - 2 PC per user
Try It For Free

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Study Kits Demo

Module Outline

  • Lab 1 - Introducing to Cisco UCCE Troubleshooting Utilities
  • Lab 2 - Preparing and Configuring RTMT To Troubleshoot UCCE and CVP
  • Lab 3 - Learn to use Unified System CLI to troubleshoot UCCE
  • Lab 4 - Using RTTEST command to troubleshoot UCCE Platform
  • Lab 5 - How to use Dumplog to analyst Logs
  • Lab 6 - Using OPCTest Command to See PG Status
  • Lab 7 - Using OPCTest To List Calls and Identify particular calls
  • Lab 8 - Using OPCTest Utility to gather Agent Statistic
  • Lab 9 - Troubleshooting Cisco UCCE Call Flow
  • Lab 10 - Learn To Isolate Switch Leg Issues for UCCE and CVP
  • Lab 11 - Learn To Isolate VRU Leg for UCCE and CVP
  • Lab 12 - Learn How To Isolate Subsequent Warm Transfer Fault
  • Lab 13 - Utility - How to run EMSMON Utility
  • Lab 14 - Troubleshooting Shutdown Error for Router
  • Lab 15 - Learn to Troubleshoot Finnese Out Of Service Issue
  • Lab 16 - How to Set Trace Settings and Log Collection
  • Lab 17 - How To Set Trace and Log Collections on Cisco Finesse
  • Lab 18 - Setup Trace Settings and Log Collection on CVP
  • Lab 19 - Setting Trace and Logs Collection for Virtualized Voice Browser
  • Lab 20 - Utility - Troubleshooting using EMSMON Agent PG Not Active
  • Lab 21 - Troubleshooting UCCE - Client gets fast busy when dialed DN
  • Lab 22 - Troubleshoot UCCE Call - Gateway Not Found - Customer calls are failing every now
  • Lab 23 - Call Fails with Error Message Not Found, GW Call using SURV TCL Flag
  • Lab 24 - Troubleshooting Calls - Agent Reserve But Call Is Not Connected
  • Lab 25 - The device associated with that extension or dial number invalid - Part 1

Terms & Conditions

  • Only Support Windows & MAC Platform
  • We do not support VMware/iPhone or Android
  • PDF eBook - Printing not allowed unless the paid premium price
  • If Free course is offered, it is only delivered on confirmed scheduled or online
  • **New promotion only for a new purchase or new client
  • Promotion does not and can not be applied to the existing or previous promotion
  • Pre-order deal ETA Date subject to change without further notice.
  • Files are encrypted.  Must install XVast Player from
  • LIcensed to only 2 PC.   
  • PC IP Address or Machine ID will be locked to one username.  
  • VoiceBootcamp reserve the right to review the client's login details to ensure video files are not shared.
  • fr-FR
  • English (UK)

Where We Are Located

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Toronto - Las Vegas - Dubai - Singapore - London

705 Progress Ave, Ste 110, Toronto, ON, M1H 2X1, Canada

1810 E. Sahara Ave. Suite 347, Las Vegas, NV, 89104, USA