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Cisco WebEx CCE Administration Study Kit

Webex Contact Center Enterprise takes the best of the mature, established on-premises Contact Center Enterprise (CCE) solution and makes it available in the cloud. This demo includes the Webex Contact Center Enterprise Administration Portal, and AppDynamics Monitoring. It also includes all the features from the previous versions

Standard - $699
  • Cisco WebEx Contact Center Enterprise Study Kits

Demo Chapters

* No credit card or payment required for Free Trial Lifetime access

Subscription Plan

50% Off On Selected Study Kits. Use Discount Code:  VBCX02

Offer Expires - Sept 30th, 2022 or While QTY Last ever comes first

Cisco Collaboration & Contact Center Study Kits

Cisco WebEx CCE Study Kit

$699 /year

  • Cisco WebEx CC Enterprise Kit

Cisco WebEx Package

$1299 /year

  • Cisco WebEx Calling
  • Cisco WebEx Contact Center
  • Cisco WebEx Contact Center Enterprise
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Cisco Contact Center Kit

$1499 /year

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  • Cisco WebEx Contact Center Enterprise

Platinum

$1899 /year

  • CCNP Collaboration Kit
  • CCIE Collaboration Kit
  • Cisco UCCX Study Kit
  • Cisco UCCE/PCCE Kit
  • Cisco CVP Call Studio
  • Cisco WebEx Calling (coming soon)
  • Cisco WebEx CC Enterprise
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  • & More...

Content Outline

  • Cisco WebEx Contact Cener Ent.
    • Chapter 1 - Overview of Cisco WebEx CC Administration
    • Chapter 2 - Overview and Configuration of User Management
    • Chapter 3 - Overview and Configuration of Skills Management
    • Chapter 4 - Overview and Configuration of Skills Schedules
    • Chapter 5 - Overview and Configuration of Agent Teams
    • Chapter 6 - Overview and Configuration of Reason Code Management
    • Chapter 7 - Overview and Configuration of Phone Book Management
    • Chapter 8 - Overview and Configuration of Campaign Management
    • Chapter 9 - Overview and Configuration of Route Control
    • Chapter 10 - Overview and Configuration of Audio Manager
    • Chapter 11 - Overview and Configuration of Designer
    • Chapter 12 - Creating First WebEx CC Scripts
    • Chapter 13 - Creating First WebEx CC Menu Driven Scripts
    • Chapter 14 - Creating First WebEx CC Digit Collection and if the condition
    • Chapter 15 - Creating First WebEx CC Schedule Scripts
    • Chapter 16 - Creating First WebEx CC Emergency Scripts
    • Chapter 17 - Creating First WebEx CC Send Calls to Queue
    • Chapter 18 - Creating First WebEx CC TransferCall To another extension
    • Chapter 19 - Creating First WebEx CC Security Overview
    • Chapter 20 - Creating First WebEx Administrative Overview
    •  

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