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  • Course Information
    • Course Fee - $3,495 USD*
    • Length- 5 Days
    • Language - English
    • Location - USA/Canada/UAE/Online
    • Group of 4 - We can come to your location/country

    *Live Virtual Class | In Personal Available

Cisco UCCE/PCCE Study Kits

$699 /year

  • Cisco UCCE/PCCE Advanced Deployment
  • Cisco UCCE/PCCE Administration Kit
  • Cisco UCCE/PCCE Advanced Scripting
  • Cisco UCCE/PCCE Troubleshooting
  • US Air Force Team in Bristol UK

    US Air Force Team in Bristol UK

    Training Cisco Meeting Server in Briston UK for US Air Force

  • Cisco CCNP Collaboration - Dubai, UAE

    Cisco CCNP Collaboration - Dubai, UAE

    Training Cisco Collaboration to Dubai, UAE

  • US Navy - Newport News, Virginia

    US Navy - Newport News, Virginia

    Training Cisco Collaboration to US Navy Contractors. 

  • CCIE Collaboration - Toronto, Canada

    CCIE Collaboration - Toronto, Canada

  • CCIE Collaboration - Bangalore, India

    CCIE Collaboration - Bangalore, India

    Students from CCIE Collaboration Training in Bangalore, India

CCET – TROUBLESHOOTING CISCO CONTACT CENTER ENTERPRISE

This Troubleshooting Cisco Contact Center Enterprise course is focused on Day 2 support of a PCCE deployment by Tier 3 support personnel.

The course identifies processes and tools used to identify and diagnose common deployment issues so that support personnel can then select optimal methods to resolve those issues.

  • WHAT IS INCLUDED?
    • 3 Days Instructor-led Training
    • Free Retake - Up to 2 Years
    • Attend Online or Onsite
    • Full Access to Study Kits
    • Email Support from Instructor
  • WHAT YOU WILL LEARN?
  • COURSE & LAB OUTLINE
  • PREREQUISITES

Upcoming Schedules

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Cisco UCCE & PCCE E-Learning Study Kits Included