- Course Fee - $3,495 USD*
- Length- 5 Days
- Language - English
- Location - USA/Canada/UAE/Online
- Group of 4 - We can come to your location/country
*Live Virtual Class | In Personal Available
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CCET – TROUBLESHOOTING CISCO CONTACT CENTER ENTERPRISE
This Troubleshooting Cisco Contact Center Enterprise course is focused on Day 2 support of a PCCE deployment by Tier 3 support personnel.
The course identifies processes and tools used to identify and diagnose common deployment issues so that support personnel can then select optimal methods to resolve those issues.
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