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This privacy notice applies to any VoiceBootcamp website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

It also applies to any other communication we may have with you.

We do not knowingly attempt to solicit or receive information from children.

Contact Us

If you have a question or a complaint about this privacy notice, our vbc privacy standards, or our information handling practices, you can reach the VoiceBootcampPrivacy Office in writing at: VoiceBootcamp Inc 705 Progress Ave. Suite 110, Toronto, Ontario, M1H 2X1, Canada.

You can also email our VBC Privacy Team at This email address is being protected from spambots. You need JavaScript enabled to view it.

Personal information we collect

What information we collect

If you are a training participant, your employer (or other third party paying for training) supplies us with your business contact information: Name, email address, physical address and phone number. Some employers also provide additional identifying information such as an employee ID number. We do not ask for nor do we process sensitive personal information.

If you are purchasing training for yourself or interacting with our Services without being a training participant, we collect the contact information you provide.

In interacting with our Services, we collect IP address and data associated with cookies. We will also generate information about your use of the services, including creating a record of your training.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

Personal information you give us when you use our Services or register for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us
  • Other content that you generate, or that is connected to your account (such as course attendance, course progress, and user preferences)
  • Postage, billing and other information used to purchase or send course materials, invoices, and other information.
  • You may also provide us other information through a web form, by updating or adding information to your account, through your participation in community discussions, member-to-member communications, chats, dispute resolution, or when you otherwise communicate with us regarding our Services
  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

Personal information we collect automatically when you use our Services or register for an account with us

  • We collect information about your interaction with our Services. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, and unique device token
  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

Personal information we collect using cookies and similar technologies

  • We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using our Services, within our advertising or email content

Personal information collected from other sources

  • As described above, we collect contact information from employers and other third parties who make purchases on your behalf.
  • We may supplement the personal information we collect directly with information collected from third parties and add it to your account information. For example, we collect and use demographic and other information that is publicly available in an applicable jurisdiction.
  • Social Media: We allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automaticaccess to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. We may also use plug-ins or other technologies from various social media sites. If you click on a link provided via a social media plug in, you are voluntarily establishing a connection with that respective social media site.

When information is collected

We collect information when you use the Services. We also collect personal information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, provide us information at a tradeshow or other event, or when you otherwise correspond with us.

We also collect information when orders are placed from the party making the order. This information is typically provided by an employer, but may be provided directly by you or another third party purchasing services on your behalf.

Your choices about how we use your personal information

We endeavor to provide you with choices about how we use your personal information to communicate with you, to send you marketing information, and how we provide you with individualized Services and relevant information.

There are some instances, however, where the processing of your information may be limited or determined by others. If your data was provided to us by your employer (or other party paying for your Services), we will process the data based on the legitimate interests of your employer in having us provide Services to you in the context of that relationship. We may also process your personal information with regard to our legitimate interest in compliance and maintaining business records. You have a right to object to the processing of your personal information in these circumstances by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

How we use your personal information

We use your personal information to provide and improve our Services, provide you with a personalized experience in using our Services, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

If we received your personal information from an employer in connection with the provision of Services, we will use that information to communicate with you and provide the Services. We may also provide information about your use of the Services to your employer.

Information about Services provided to a specified individual may appear in invoices and other financial records. We may also process and retain personal information for purposes of compliance with laws and regulations.

Ways you can access, control, and correct your personal information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we maintain about you
  • We will provide you with a copy of your personal information in a structured, commonly used and machine-readable format on request
  • If your personal information is incorrect or incomplete, you have the right to ask us to update it
  • You have the right to object to our processing of your personal information
  • You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services

How we might share your personal information

We may disclose your personal information to other members of the VoiceBootcamp corporate family or to third parties. This disclosure may be required for us to provide you access to some of our Services, to comply with our legal obligations, to enforce our Terms & Conditions or other agreements, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services and otherwise comply with the law. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

More specifically:

  • We may provide personal information to others as directed by you
  • We may provide personal information to third-party postal carriers and couriers to deliver courseware and other pertinent communication
  • We may provide personal information to employers or other parties providing funding for Services
  • We may provide personal information to third parties contracted by us for printing and distribution of course materials and other relevant information
  • We may provide personal information as necessary to comply with local laws, such as third-party screening for export compliance
  • We may provide personal information to course instructor(s) and/or delivery partner personnel involved in the delivery of Services in order to verify attendance, provide supplemental materials, or to communicate with or mentor students with regard to their enrolled courses
  • We may provide personal information to third-party platform providers in association with virtual course delivery and remote labs
  • For students taking third-party-authorized courses we may provide personal information to the authorizing party to verify enrollment and/or attendance
  • We may provide personal information to third-party companies providing invoicing and/or marketing services
  • We may provide personal information to third-party companies providing quality control services and/or conducting course satisfaction or other surveys

How we store your personal information

VoiceBootcamp utilizes cloud technologies for the hosting of data, in both North America and EMEA, with the regions providing backup to each other, which means we could potentially store your personal data in either or both regions. We use leading industry providers of cloud hosting, which operate within the EU-US Privacy Shield framework.

How long we keep your personal information

We retain your personal information for as long as necessary to provide the Services, or for other essential purposes such as maintaining financial and tax records, complying with our legal obligations, resolving disputes, and enforcing our policies.

How we protect your personal information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Cookies & Similar Technologies

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies and other similar technologies to help provide you with a better, faster, and safer experience, and for advertising and marketing purposes.

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does VoiceBootcamp use?

There are generally three categories of cookies: “Necessary”, “Performance”, and “Preference”. VoiceBootcamp uses all three categories of cookies in connection with its web-based Services.

  1. Necessary Cookies. These cookies are essential, as they enable you to move around the Services and use important features, such as accessing your courses.
  2. Performance Cookies. These cookies collect information about how you have used the Services, for example, these cookies be used to tell us G that you previously visited our website so we can make it easier to find content you viewed before. We also use cookies to track aggregate Service usage and experiment with new features and changes to the Services. The information collected is used to improve how the Services work. These cookies allow us to remember how you’re logged in, your preferences, and other information about your use of the Services. These cookies allow us to tailor the Services to provide enhanced features and content to you. The information these cookies collect is not used to track your browsing activity on other sites or services.
  3. Preference Cookies. VoiceBootcamp and our third-party partners may use these types of cookies to deliver content that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than on the VoiceBootcamp Services. This information may be shared for the purpose of providing aggregate usage statistics and testing of the Service.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third-party cookies

First-party cookies are cookies that belong to VoiceBootcamp, third-party cookies are cookies that another party places on your device through the Services. Third-party cookies may be placed on your device by someone providing a service for VoiceBootcamp, such as remote labs or virtual classroom connectivity.

How to control and delete cookies

Most internet browsers are initially set up to automatically accept cookies. If you do not want our Services to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while using the Services, for example you may not be able to access certain functionality of the Services or you may not receive personalized information.

If you use different devices to view and access the Services (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences
The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

You can find out a great deal of additional information about cookie settings at third-party sites, such as www.allaboutcookies.org.

Terms and condition VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. agreement for courses and education materials

Current as of 01 Jan 2009

The following terms apply to 1) enrollment in classes offered by VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC., and 2) orders for VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC.'s education materials. These terms, along with any applicable license agreement, are the complete agreement between us regarding the courses or education materials we provide and replace any prior oral or written communications between us. Attendance at a class or your use of any education materials constitutes your agreement to these terms and conditions. Occasionally, we have offerings with additional or different terms and conditions. If so, we will provide those terms and conditions to you. For example, conference terms and conditions are outlined in the conference registration section of the conference website or in the conference brochure for the event

COURSES AND EDUCATION MATERIALS

We list our generally available courses and education materials in various VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. Catalogs of Education (Catalog) which we publish from time to time. We may add or withdraw courses and education materials at any time without notice.

Scheduling classes

We will specify the dates of public classes. Private or on-site classes will be scheduled by agreement. We may cancel any scheduled class on notice. If we cancel a class for which you have prepaid, we will refund the price you paid which may take up to 4 months to complete.  Accommodations for students with disabilities VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. locations are accessible for students with disabilities in some areas. If reasonable accommodations are required for an individual with a disability, please advise VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. of the accommodations in advance

PRICES AND PAYMENT

Prices for public classes will be those in effect on the date the class begins. Prices include the use of required education materials and machines. They do not include taxes or student travel and living expenses. VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC. reserves the right to increase prices at any time without prior notification. Prices for private or on-site classes will be established based on your requirements. Additional charges may apply, such as instructor travel and living expenses, facilities, and remote lab support. You agree to pay amounts due, including applicable taxes and any late payment fees, as we specify in the invoice. Conference cancellation charges will be specified on the conference website or in the conference brochure for the event. All payment must be received and/cleared prior to attending the class.

RE-TAKE POLICY

You are entitling to take re-take of the class that are eligible up to 1 year from the date of your first scheduled class. Re-takes will be confirmed 1 to 2 weeks prior to the start of scheduled re-take class. No study materials will be provided as part of re-take and you will be charge for any printed materials. Re-take only applies to course that is taken and same version and product.

RACK ACCESS

EVERY CANDIDATE/STUDENT AND/OR CLIENT MUST SCHEDULE A RACK PRIOR TO ACCESSING.  RACK SCHEDULE IS BASED ON AVAILABILITY AND SUBJECT TO OUR INTERNAL REVIEW.   UNLESS YOU PURCHASE DEDICATED RACK, RACK SCHEDULE IS NEVER GURANTEED AND WE RESERVE THE RIGHT TO RE-SCHEDULE, DISAPPROVE OR CANCEL THE SCHEDULES.  UNTIL UNLESS RACK ACCESS IS APPROVED, IT IS NOT GURANTEED.  WE DO NOT PROVIDE ANY CONFIGURATION SUPPORT.  IF DEVICE IS PINGING AND ACCESSIBLE VIA HTTP AND/OR LICENSE IS VAID (NOT EXPIRED) WE WILL NOT PROVIDE ANY SORT OF SUPPORT FOR RACK ACCESS UNLESS IT IS DEDICATED RACK ACCESS YOU PURCHASE.   

RACK RENTAL TERMS& CONDITIONS

Only Email support is provided ï‚· Support must be related to hardware Only.  We cannot help you with configurations ï‚· Hours will be credited to your account for loss of time due to our problem ï‚· Any loss of hours from your side, will not be credited ï‚· Rack Rental Price is final, no refund/return is accepted ï‚· Buyer is responsible for install all the necessary software to connect to our VPN Server ï‚· Rack rental dedicated or shared is subject to availability ï‚· For Dedicated Rack Rental, must provide minimum 2 weeks noticed. ï‚· VoiceBootcamp is not responsible for any damage on client PC due to our VPN connection or equipment ï‚· Maximum 3 to 4 sessions can schedule per week for existing client

SUPPORT TICKET

We are glad to offer you support for our product and services.  However, you must open support by opening Submitting a Ticket without such ticket open, your email sent to This email address is being protected from spambots. You need JavaScript enabled to view it. will not be consider a support request and may be voided.  

CANCELLATION/REFUND/RESCHEDULE CHARGES

You will be charged the full price of a public class if you do not cancel or reschedule your enrollment at least 30 calendar days prior to the scheduled start date or if you do not show up for the class. However, you may cancel your class enrollment at any time within the three days following your initial or any rescheduled enrollment date without charge. If you cancel a private or on-site class within seven calendar days prior to the scheduled start date you will be billed the full price of the class; if you cancel between eight and fifteen calendar days prior to the scheduled start date you will be billed 25% of the full price; and if you cancel between sixteen and twenty-one calendar days prior to the scheduled start date you will be billed 10% of the full price. Cancellation of a private or on-site class more than twenty-one calendar days prior to the scheduled start date may be made without charge. Full Refund will be provided if VOICEBOOTCAMP INC & VOICEBOOTCAMP LLC & VOICEBOOTCAMP Canada INC, Cancels any class. No refund is provided if student cancel class within 30 days. all refund will be provided after 3 to 4 billing cycle which can be up to 90 to 120 business days once it is approved. Conference cancellation charges will be specified on the conference Web site or in the conference brochure for the event.   VoiceBootcamp reserves the right to cancel any class within 10 days prior to scheduled date.   VoiceBootcamp is not responsible for any travel costs.  If client decide to cancel after attending few class, each day of attended, client will be responsible for paying $300 per day plus any administrative cost as well as cost of study kits provided at full retain price.

SELF STUDY KIT REFUND

Refund for all self-study kit must be requested within 48 hours of purchase.  Otherwise no refund is provided due to digital good.  Once client acquire license we have no away of taking back such product as they are soft copy thus refund is not provided once license has been activated unless VoiceBootcamp determine after troubleshooting the problem that it is not client's PC that is causing the problem.

LIMITATION OF LIABILITY

Circumstances may arise where, because of a default on our part or other liability, you are entitled to recover damages from us. In each such instance, except for the payments referred to in our patent and copyright terms described above, we are liable only for the charges for the class or education material that is the subject of the claim.

VISA ISSUE

ï‚· VoiceBootcamp is not responsible for any Visa Related issue to travel to any country. VoiceBootcamp does not offer visa nor it can be held responsible for any Visa that was denied by the Embassy for any reason. Arranging Visa for traveling to location to attend the training is the responsibility of the candidate. There will be no refund of what so ever if Visa is denied. Candidate must be aware of the visa issue prior to attending and/or applying for any courses. ï‚· This limit also applies to any of our subcontractors. It is the maximum for which we are collectively responsible. Items for which we are not liable Under no circumstances are we or our subcontractors liable for any of the following: ï‚· Third-party claims against you for losses or damages (except as described above in the section entitled "Patents and Copyrights"); ï‚· Loss of, or damage to, your records or data; or ï‚· Special, incidental, or indirect damages or for any economic consequential damages (including lost profits or savings), even if we are informed of their possibility. ï‚· Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. Neither of us will bring a legal action (under this Agreement) more than two years after the cause of action arose. Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. ï‚· Any machine-readable education materials that we provide to you will be subject to the terms and conditions of a license agreement. We will inform you of the applicable agreement.

WARRANTY

THERE ARE NO EXPRESS WARRANTIES EXCEPT THOSE CONTAINED HEREIN OR IN ANY APPLICABLE LICENSE AGREEMENT. THERE ARE NO IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE. WE MAKE NO WARRANTY AS TO RESULTS TO BE ATTAINED BY ATTENDING OUR CLASSES OR USING OUR EDUCATION MATERIALS

CHANGES TO THIS AGREEMENT

We may modify these terms and conditions on written notice. The modified terms and conditions will apply to your enrollment or order unless you cancel such enrollment or order prior to the effective date. Otherwise, for a change to be valid, both of us must sign it. Additional or different terms and conditions in any order or communication from you are void.

GENERAL

ï‚· You agree not to copy our copyrighted material without our prior written consent. ï‚· You agree not to use recording equipment in our classes without our prior written consent. ï‚· You agree not to use our trademarks, trade names, or other designations in any promotion or publication without our prior written consent. ï‚· You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. ï‚· Neither of us will bring a legal action (under this Agreement) more than two years after the cause of action arose. ï‚· Any terms of this Agreement, which by their nature extend beyond its termination, remain in effect until fulfilled, and apply to respective successors and assignees. You agree not to assign, or otherwise transfer your rights under this Agreement without our prior written consent. Any attempt to do so is void. ï‚· Neither of us is responsible for failure to fulfill any obligations due to causes beyond its control. Neither of us will bring a legal action (under this Agreement) more than two years

Subcategories

Our USA Address:
1810 E. Sahara Ave. Suite 223
Las Vegas, NV, 89104
Hours of Operation:
Mon. to Fri. 9am to 5pm
Weekends 9am to 4pm

Trial Information - Video & PDF Files

All of our demo and trials are free to use.  We are not not responsible for any demage it may cause by these products to your PC/Desktop/Laptops or any device you may play our videos and/or PDF files.  VoiceBootcamp do not provide support for any trial product and/or demos.  Play at your own risk.  These videos/pdfs has been tested on Windows PC only.  However they do work on Mac OS

Terms & Conditions

All client/candidate purchasing our training and/or self study kits, automatically accepts terms and condition of our website.  Please read through our website terms & conditions before making any purchase.  VoiceBootcamp will do our level best to help you resolve any issue but at the end at the interest of our business, we will rely on our Terms and conditions.  Click here to read