CCNP Collaboration Training

These programs are designed to teach you the advanced skills and knowledge needed to design, deploy, configure, and troubleshoot collaboration solutions. By completing a CCNP Collaboration bootcamp or training, you'll be better equipped to tackle complex collaboration projects and have the knowledge and skills to design and implement solutions that meet the needs of your organization.

What is included:

☎️ - 10-days intensive instructor-led 
☎️ - 200 hours of dedicated lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included

Course Fee - from $4,495 USD*
 

 

Buy Now Pay Later - Financing Available for US Resident/Citizen*

Split your purchase into 4 interest-free payments or choose to pay over 6 or 12 months with interest for purchases over $400.

*terms and condition apply

End of Year Sale 2024: Sign Up by Dec 31 & Get 3 of 5 Courses for FREE
(Value $5,495+)

Microsoft Team Voice MS-721 Course - 5 Days

Cisco WebEx Calling Professional - 5 Days

Cisco WebEx Contact Center - 5 Days

Amazon Connect Contact Center - 5 Days

Genesys Cloud Contact Center - 5 Days

Valid for 3 years.  You can choose 3 course anytime

Upcoming Schedule

If you do not see any schedules, please contact us at .   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
CCNP Collaboration Training 01-20-2025 9:30 am Toronto | Online $4,495.00
CCNP Collaboration Training 02-17-2025 9:30 am Las Vegas | Online $4,495.99
CCNP Collaboration Training 04-21-2025 9:30 am Toronto | Online $4,495.00
CCNP Collaboration Training 05-19-2025 9:30 am Las Vegas | Online $4,495.99
CCNP Collaboration Training 07-21-2025 9:30 am Toronto | Online $4,495.00
What You Will Learn

After taking this course, you should be able to:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst switches


This course will help you:

  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Configure and troubleshoot collaboration endpoints

CLCOR - IMPLEMENTING AND OPERATING CISCO COLLABORATION CORE TECHNOLOGIES V1.0

  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks Bullet
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber®
  • Configuring Cisco Unity Connection Integration
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches

CLICA - IMPLEMENTING CISCO COLLABORATION APPLICATIONS V1.0

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring

CLCEI - IMPLEMENTING CISCO COLLABORATION CLOUD AND EDGE SOLUTIONS V1.0

  • Configuring and Troubleshooting the Cisco Expressway Series
  • Configuring Cisco Expressway Additional Features
  • Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
  • Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
  • Securing Business-to-Business Communication
  • Configuring and Troubleshooting Mobile and Remote Access
  • Integrating and Securing Mobile and Remote Access
  • Configuring Cisco Webex Hybrid Services
CLCOR - IMPLEMENTING AND OPERATING CISCO COLLABORATION CORE TECHNOLOGIES V1.0
  • Using Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Explore the Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
  • Implement Globalized Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Examine the Integration between Unity Connection and CUCM
  • Manage Unity Connection Users
  • Enterprise Application Integration (EAI): Configure QoS
CLICA - IMPLEMENTING CISCO COLLABORATION APPLICATIONS V1.0
  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring
  • CCNA-Implementing and Administering Cisco Solutions v1.0 Boot Camp