Cisco CLACCM Training

CLACCM - IMPLEMENTING CISCO ADVANCED CALL CONTROL AND MOBILITY SERVICES V1.0 is a training program designed to help individuals gain expertise in implementing Cisco Advanced Call Control and Mobility Services. This training program covers a wide range of topics, including the deployment of Cisco's advanced call control and mobility services, such as Cisco Mobile Connect, Cisco Dual-Mode for iPhone, and Cisco Extension Mobility.

What is included:

☎️ - 5-day intensive instructor-led 
☎️ - 200 hours of dedicated lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Exclusive Access to UC/Collaboration e-Learning
☎️ - Based on Collaboration version 14.x

 

Course Fee $3,495 USD

 

Buy Now Pay Later - Financing Available for US Resident/Citizen*

Split your purchase into 4 interest-free payments or choose to pay over 6 or 12 months with interest for purchases over $400.

*terms and condition apply

Upcoming Schedule

Upcoming Schedule

If you do not see any schedules, please contact us at .   We will give you 2 to 3 possible dates if you are interested in the course. 

There are no events in the selected category

What You Will Learn
  • Learn how to manage the tools of Cisco Unified Communications Manager (CM) for secure communication to facilitate team-based collaboration from any location using Voice over Internet Protocol (VoIP), video, unified messaging, and IM
  • Gain hands-on experience in using Cisco Unified Communications Manager for secure, compliant communication protocols
  • Acquire the knowledge to prepare for the 300-815 CLACCM exam
  • Analyzing and Troubleshooting Signaling and Media Protocols
  • Implementing Cisco Unified Communications Manager Supplemental Services
  • Implementing Call Coverage in Cisco Unified Communications Manager
  • Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
  • Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
  • Configuring and Troubleshooting Cisco Unified CM Unified Mobility
  • Implementing Cisco Unified Communications Manager Express
  • Implementing Globalized Call Routing
  • Implementing Remote Site Survivability
  • Implementing Call Admission Control in Cisco Unified Communications Manager
  • Implementing URI Calling in Cisco Unified Communications Manager
  • Troubleshooting Multisite Cisco Unified Communications Manager Deployments
  • Examining Global Dial Plan Replication
  • Configuring and Troubleshooting Cisco Unified Border Element
  • Analyze SIP, H.323, and Media Protocols
  • Troubleshoot SIP and Media Protocols
  • Implement Cisco Unified Communications Manager Supplemental Services
  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  • Configure Device Mobility
  • Troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure Cisco Unified Communications Manager Extension Mobility
  • Troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure Cisco Unified Mobility
  • Troubleshoot Cisco Unified Mobility
  • Implement Endpoints in Cisco Unified Communications Manager Express
  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Implement Calling Privileges in Cisco Unified Communications Manager Express
  • Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
  • Implement Globalized Call Routing
  • Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
  • Implement MGCP Fallback and Survivable Remote Site Telephony
  • Implement Call Admission Control
  • Implement a URI-Based Dial Plan for Multisite Deployments
  • Troubleshoot Globalized Call Routing
  • Troubleshoot Call Admission Control
  • Implement Global Dial Plan Replication
  • Implement Cisco Unified Border Element
  • Troubleshoot Cisco Unified Border Element

  • Before taking this course, you should have the following knowledge and skills:

    • Internet web browser usability knowledge and general computer usage
    • Basic understanding of networking technologies
    • Basic understanding of voice and video
    • Describe the different codecs and how they are used to transform analogue voice into digital streams
    • Knowledge of Cisco Internetworking Operation System (Cisco IOS XE) command line
    • Describe the Cisco Collaboration solutions architecture
    • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premises deployment model
    • Configure and modify required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings, and device pool
    • Deploy and troubleshoot IP phones via manual configuration within Cisco Unified CM
    • Describe and configure endpoints and commonly required features
    • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control Protocol (SCCP)
    • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
    • Define Quality of Service (QoS) and its models
    • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
    • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
    • Describe a dial plan and explain call routing in Cisco Unified Communications Manager
    • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transformations, SIP Trunks, and SIP Route Patterns
    • Implement basic globalized call routing within a Cisco Unified Communications Manager cluster
    • Configure calling privileges in Cisco Unified Communications Manager
    • Implement toll fraud prevention
    • Implement common endpoint features including call park, softkeys, shared lines, and pickup groups
    • Implement Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
    • Implement a Cisco gateway for PSTN access
    • Deploy a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
    • Implement and troubleshoot media resources in Cisco Unified Communications Manager
    • Manage Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
    • Describe tools for reporting and maintenance including Unified Reports, Real-Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM