Cisco Webex Calling Administration Professional

The Cisco WebEx Calling Professional Course is a comprehensive training program designed to equip professionals with the necessary skills to effectively utilize the WebEx Calling platform. Through interactive modules and hands-on exercises, participants will learn how to configure, manage, and troubleshoot WebEx Calling solutions, ensuring seamless communication and collaboration across organizations.

What is included

  • 5 Days Instructor-led Training Online | Onsite
  • Guranteed To Run
  • Free Retake – Valid for 2 Years! Reattend to stay updated on the latest features.
  • Attend Online or Onsite*
  • LIfetime Access to e-Learning Platinum Portal (value of $1,899 for FREE)
  • Email Support from Instructor
Course Fee - $2,995 USD*

*price is for online virtual/online instructor-led class

 

Buy Now Pay Later - Financing Available for US Resident/Citizen*

Split your purchase into 4 interest-free payments or choose to pay over 6 or 12 months with interest for purchases over $400.

*terms and condition apply

Upcoming Schedule

If you do not see any schedules, please contact us at .   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
Deploying, Administering, and Troubleshooting Cisco WebEx Calling 07-21-2025 9:30 am Toronto | Online $4,495.00
Cisco Webex Calling Administration Professional 08-18-2025 9:30 am Singapore | Online $2,995.99
Deploying, Administering, and Troubleshooting Cisco WebEx Calling 08-25-2025 9:30 am Singapore | Online $4,495.00
Cisco Webex Calling Administration Professional 09-01-2025 9:30 am Toronto | Online $2,995.99
Cisco Webex Calling Administration Professional 09-15-2025 9:30 am Dubai | Online $2,999.00

Course Outline

Cisco WebEx Calling Outline

Day 1 Outline

  • Chapter 1.1 - Architecture of WebEx Calling
  • Chapter 1.2 - Overview of WebEx Dial Plan Part
  • Chapter 2.0 - WebEx PSTN Overview
  • Chapter 3.0 - WebEx User and Feature Provisioning
  • Chapter 4.0 - WebEx Phone Deployment
  • Chapter 5.0 - Enabling WebEx Calling User with settings
  • Chapter 6.0 - Configuring Device for Cisco WebEx Users
  • Chapter 7.0 - adding Multiple Devices using Bulk Activation Code
  • Chapter 8.0 - Creating Queue with Agent in WebEx Calling
  • Chapter 9.0 - Call park extension and Call Park Group in WebEx Calling
  • Chapter 10.0 - Creating Auto Attendant, Hunt group and Voicemail Group for WebEx Calling User

Day 2 Outline

  • Chapter 11.0 - Configure Webex Calling for Room Devices
  • Chapter 12.0 - Call Recording Using Dubber Go
  • Chapter 13.0 - Webex App for Calling
  • Chapter 14.0 - Overview of Dial Plan, Gateways and Trunk Part
  • Chapter 15.0 - Deploying vCUBE on Amazon AWS
  • Chapter 16.0 - Detailed WebEx Patterns and pattern matching
  • Chapter 17.0 - Detailed WebEx Call Routing Overview

Day 3 Outline

  • Chapter 9.0 - Cisco WebEx Local Gateway Overview
  • Chapter 10.0 - Cisco WebEx Local Gateway Outbound Proxy
  • Chapter 11.0 - Cisco WebEx Local Gateway Single Dial Peer
  • Chapter 12.0 - Cisco WebEx Local Gateway Caller ID handling
  • Chapter 13.0 - Cisco WebEx Local Gateway Troubleshooting
  • Chapter 15.0 - Deploying Cisco CUBE HA with Redundancy Group

Day 4 Outline (Bonus class - Lab only)

  • Chapter 16.0 - Deploying Local Gateway and vCube to register with WebEx Calling SBC
  • Chapter 17.0 - Configuring SIP Profile for Cisco WebEx Calling
  • Chapter 18.0 - Configuring Call routing to make outbound PSTN calls using Webex calling
  • Chapter 19.0 - Initual Setup for WebEx Calling PSTN and Main Number
  • Chapter 26.0 - Configuring WebEx Calling Internal Dial Plan in multiple location
  • Chapter 27.0 - Cisco CUBE and Advanced Dial Plan for Webex Calling

Day 5 Outline (Bonus class - Lab only)

  • Chapter 28 - Webex Calling for Chrome
  • Chapter 29 - Overview of Webex Integration for Microsoft Teams with UCM Calling
  • Chapter 30 - Overview Webex Integration for Salesforce with Webex Calling
  • Chapter 31 - Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
  • Chapter 32 - Security Overview - Cisco Webex Control Hub Policies
  • Chapter 33 - Security Overview - Data Loss Prevention (DLP) Cisco Cloudlock Integration with Cisco Webex
  • Chapter 34 - Security Overview - Cisco Webex Teams eDiscovery
  • Chapter 35 - Security Overview - Install Cisco HDS Configuration Utility and Enable HDS
  • Chapter 36 - Deploy Cisco Webex HDS