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Amazon Connect Developer
This course is designed for developers who want to build, customize, and extend Amazon Connect’s functionality to meet business-specific requirements. Participants will learn how to create and deploy custom applications, integrate Amazon Connect with third-party systems, and utilize AWS services to enhance automation, reporting, and customer interactions. The course emphasizes the development of tailored solutions using Amazon Connect APIs and SDKs, while ensuring scalability and security.
What is included:
- 5 Days Instructor-led Training
- Online or Onsite Class
- Full Access to Amazon Connect e-Learning
- 25% discount toward Amazon Connect Developer Course
Price:
Duration: 5
Buy Now Pay Later - Financing Available for US Resident/Citizen*
Split your purchase into 4 interest-free payments or choose to pay over 6 or 12 months with interest for purchases over $400.
*terms and condition apply
Upcoming Schedule
*Price is for online class
| Image | Event | Event Date | Location | Individual Price | Register |
|---|---|---|---|---|---|
| Amazon Connect Communications Specialist | 01-06-2025 9:30 am | Dubai | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 02-10-2025 9:30 am | Toronto | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 02-17-2025 9:30 am | Singapore | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 03-03-2025 9:30 am | Las Vegas | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 05-05-2025 9:30 am | Dubai | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 05-12-2025 9:30 am | Toronto | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 06-02-2025 9:30 am | Las Vegas | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 06-16-2025 9:30 am | Singapore | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 08-11-2025 9:30 am | Toronto | Online | $3,499.00 | ||
| Amazon Connect Communications Specialist | 09-01-2025 9:30 am | Las Vegas | Online | $3,499.00 |
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Course Outline
Course Outline
Module 1
- Amazon Connect Introduction
- Amazon Connect Console Fundamentals
- Amazon Connect Voice Intermediate
- Amazon Connect Flows Fundamentals
- Amazon Connect Routing Fundamentals
- Amazon Connect Agent Applications Fundamentals
Module 2
- Amazon Connect Customer Profiles Fundamentals
- Amazon Connect Flows Intermediate
- Amazon Connect Flow Modules and Step-by-Step Guides
- Amazon Connect Development Fundamentals
- Amazon Connect APIs Intermediate
- Amazon Connect and Amazon EventBridge Intermediate
Module 3
- Amazon Connect Data Streaming Intermediate
- Amazon Connect Integrations Intermediate
- Amazon Connect Flows Lambda Integrations Fundamentals
- Amazon Connect Custom Contact Control Panel Fundamentals
- Amazon Connect Custom Contact Control Panel Intermediate
- Amazon Connect - Infrastructure as Code Fundamentals
