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Cisco WebEx Calling Training
Course Overview - Cisco WebEx Calling
The WebEx Calling Training Course offers in-depth training to help professionals master the WebEx Calling platform. Through engaging modules and practical exercises, participants will gain the skills needed to configure, manage, and troubleshoot WebEx Calling solutions—enabling smooth communication and collaboration across their organizations.
What is Included:
- 5-day intensive instructor-led
- 100 hours of dedicated lab access
- Dual CCIE certified instructor
- 2-year retake policy
- 5 Years of eLearning for UCaaS, CCaaS & CPaaS Access – (valued at $1,899 USD for free)
Course Fee $3,499*
Schedules
| Course | Course Date | Course End Date | Location | Individual Price | Register |
|---|---|---|---|---|---|
| Cisco WebEx Calling Training | 12-01-2025 9:30 am | 12-05-2025 1:30 am | Online (Live) – Las Vegas | $3,499.00 | |
| Cisco WebEx Calling Training | 01-05-2026 9:30 am | 01-09-2026 1:30 am | Online (Live) - Dubai, UAE | $3,499.00 | |
| Cisco WebEx Calling Training | 02-02-2026 9:30 am | 02-19-2026 1:30 am | Online (Live) – Toronto | $3,499.00 | |
| Cisco WebEx Calling Training | 03-02-2026 9:30 am | 03-06-2026 1:30 am | Online (Live) – Las Vegas | $3,499.00 | |
| Cisco WebEx Calling Training | 04-06-2026 9:30 am | 04-10-2026 1:30 am | Online (Live) - Dubai, UAE | $3,499.00 |
What You Will Learn
By the end of this course, you will be able to:
- Understand WebEx Calling Architecture – Explore the core features, components, and deployment models of WebEx Calling.
- Configure and Manage Users & Devices – Learn how to set up users, assign licenses, and provision endpoints for seamless calling.
- Administer WebEx Calling in Control Hub – Gain hands-on experience with tenant-level configuration, call routing, and policy management.
- Implement Calling Features – Configure hunt groups, auto-attendants, voicemail, call queues, and advanced calling features.
- Integrate with Collaboration Tools – See how WebEx Calling works with WebEx App, WebEx Meetings, and other Cisco solutions for a unified experience.
- Troubleshoot Common Issues – Develop skills to identify, diagnose, and resolve call quality, connectivity, and user-related issues.
- Apply Best Practices for Security and Compliance – Understand how to secure your calling environment with encryption, authentication, and regulatory compliance.