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These programs are designed to teach you the advanced skills and knowledge needed to design, deploy, configure, and troubleshoot collaboration solutions. By completing a CCNP Collaboration bootcamp or training, you'll be better equipped to tackle complex collaboration projects and have the knowledge and skills to design and implement solutions that meet the needs of your organization.
What is included:
Course Fee $5,495 USD*
🎉 2-for-1 Deal!
Register for any course and get a second course or seat FREE — offer ends Oct 31, 2025!
Course | Course Date | Course End Date | Location | Individual Price | Register |
---|---|---|---|---|---|
Cisco CCNP Collaboration Training | 11-17-2025 9:30 am | 11-28-2025 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
Cisco CCNP Collaboration Training | 02-16-2026 9:30 am | 02-27-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
Cisco CCNP Collaboration Training | 05-18-2026 9:30 am | 05-29-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
Cisco CCNP Collaboration Training | 08-17-2026 9:30 am | 08-28-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
Cisco CCNP Collaboration Training | 11-16-2026 9:30 am | 11-27-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 |
After taking this course, you should be able to:
Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst switches
This course will help you:
Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Configure and troubleshoot collaboration endpoints
The Cisco Certified Network Professional (CCNP) Collaboration course validates advanced skills required to design, implement, and troubleshoot Cisco collaboration and unified communications solutions. It covers enterprise voice, video, conferencing, messaging, and mobility across on-premises and hybrid environments using Cisco Unified Communications Manager, Unity Connection, Expressway, and Webex.
This course is ideal for:
It is recommended that participants have:
The certification path consists of two main parts:
Each track focuses on advanced configuration, integration, and troubleshooting across Cisco’s collaboration portfolio.
Yes. This training prepares you for the Cisco CCNP Collaboration certification, which requires passing:
Earning this certification demonstrates your expertise in deploying and managing Cisco’s unified communications and collaboration technologies across enterprise and hybrid networks.