VoiceBootcamp Instructor-Led Training
Build Amazon Connect integrations with Lambda, Lex, APIs and SDKs
Learn to build, customize and extend Amazon Connect in five days of hands-on developer training. Create integrations with AWS Lambda, Amazon Lex, APIs and SDKs; automate contact center workflows; connect external data sources; and develop secure, scalable solutions for modern customer-experience environments.
Preview Amazon Connect development using Lambda, Lex, APIs, SDKs, contact flows and practical AWS integration demonstrations.
Upcoming live classes
Choose an upcoming instructor-led Microsoft Teams Voice session. Review available dates, delivery options and registration details below.
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Amazon Connect Developer Training | 11-09-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $4,495.00 | |
| Amazon Connect Developer Training | 12-14-2026 9:30 am | Online (Live) - Gulf Standard Time Dubai, UAE | $4,495.00 | |
| Amazon Connect Developer Training | 01-11-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $4,495.00 | |
| Amazon Connect Developer Training | 02-08-2027 9:30 am | Online (Live) - Gulf Standard Time Dubai, UAE | $4,495.00 | |
| Amazon Connect Developer Training | 03-08-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $4,495.00 |
Amazon Connect development and AWS integrations
Develop practical skills to customize Amazon Connect, automate contact center workflows and build integrations using AWS Lambda, Amazon Lex, APIs, SDKs and supporting AWS services.
Course curriculum
Frequently asked questions
The administrator course focuses on deployment, queues, routing and operations. This developer course focuses on Lambda, Lex, APIs, SDKs, automation, external applications and custom integrations.
Yes. Students work through practical Lambda, API, Lex and integration exercises. Basic programming or scripting experience is recommended.
The package includes 100 hours of dedicated lab access for Amazon Connect development and AWS integration exercises.
Yes. A two-year free retake policy is included, subject to course scheduling and applicable registration terms.
Yes. Five years of VoiceBootcamp eLearning access covering UCaaS, CCaaS and CPaaS technologies is included.
Ask about upcoming classes, private team delivery and custom integration topics.