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CLICA - Implementing Cisco Collaboration Applications v1.2
Course Overview - Implementing Cisco Collaboration Applications
Join this 5-day Cisco Collaboration Applications training to gain hands-on expertise in implementing and managing Cisco Collaboration solutions. Learn in a dedicated lab environment with 200 hours of extended lab access to practice and apply skills in real-world scenarios.
What is included:
- 5-day intensive instructor-led
- 200 hours of dedicated lab access
- Dual CCIE certified instructor
- 2-year retake policy
- 5 Years of eLearning for UCaaS, CCaaS & CPaaS Access – (Worth $1,899)
Course Fee $4,195 USD*
Schedules
| Course | Course Date | Course End Date | Location | Individual Price | Register |
|---|---|---|---|---|---|
| CLICA - Implementing Cisco Collaboration Applications v1.2 | 11-24-2025 9:30 am | 11-28-2025 5:30 pm | Online (Live) – Toronto | $4,195.00 | |
| CLICA - Implementing Cisco Collaboration Applications v1.2 | 02-23-2026 9:30 am | 02-27-2026 5:30 pm | Online (Live) – Toronto | $4,195.00 | |
| CLICA - Implementing Cisco Collaboration Applications v1.2 | 05-25-2026 9:30 am | 05-29-2026 5:30 pm | Online (Live) – Toronto | $4,195.00 | |
| CLICA - Implementing Cisco Collaboration Applications v1.2 | 08-24-2026 9:30 am | 08-28-2026 5:30 pm | Online (Live) – Toronto | $4,195.00 | |
| CLICA - Implementing Cisco Collaboration Applications v1.2 | 11-23-2026 9:30 am | 11-27-2026 5:30 pm | Online (Live) – Toronto | $4,195.00 |
Configuring and Troubleshooting Cisco Unity Connection Integration
Configuring and Troubleshooting Cisco Unity Connection Call Handlers
Troubleshooting Cisco Unity Connection
Configuring and Troubleshooting Cisco Unity Express
Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
Troubleshooting Cisco Unified Communications Manager IM and Presence Service
Integrating Cisco Unified Attendant Console Advanced
Implementing Call Recording and Monitoring
F.A.Q
1. What is the CLICA (Implementing Cisco Collaboration Applications v1.2) course about?
The CLICA course teaches you how to integrate and configure Cisco collaboration applications to streamline communication and teamwork within organizations. It focuses on Cisco Unified Communications Manager (CUCM) applications such as Unity Connection, IM & Presence, Webex Meetings, Webex App, and Expressway, enabling a complete on-premises or hybrid collaboration solution.
2. Who should take this course?
This course is designed for:
- Collaboration engineers, system administrators, and network engineers who work with Cisco Unified Communications systems
- IT professionals preparing for the Cisco CCNP Collaboration certification
- Those responsible for deploying and managing Cisco Unified Messaging, Mobility, and Collaboration applications
3. What are the prerequisites for CLICA training?
Before enrolling, participants should have:
- A solid understanding of IP networking and VoIP fundamentals
- Basic knowledge of Cisco Unified Communications Manager (CUCM)
- Completion of the CLCOR (350-801) course or equivalent hands-on experience with Cisco collaboration solutions
4. What topics are covered in this course?
Key modules include:
- Cisco Unity Connection configuration and integration
- Cisco IM and Presence deployment and federation
- Cisco Unified Communications Manager mobility features (Extension Mobility, Single Number Reach, etc.)
- Cisco Webex App and Webex Meetings integration
- Cisco Expressway for Mobile and Remote Access (MRA)
- Application redundancy, security, and troubleshooting
5. Does this course prepare me for certification?
Yes. The CLICA course prepares you for the Cisco 300-810 CLICA exam, one of the concentration exams required to earn the Cisco CCNP Collaboration certification. It validates your ability to implement and integrate Cisco’s key collaboration applications in enterprise environments.