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Cisco Contact Center Enterprise Advanced Administration

The course allows learners to deploy the Unified CCE v12.5 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE/PCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting..


 What is included

  • 5 Days Instructor-led Training
  • Free Retake - Up to 2 Years
  • Attend Online or Onsite
  • Full Access to Study Kits
  • Email Support from Instructor

Upcoming Schedule

Upcoming Schedule

If you do not see any schedules, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 09-19-2022 9:30 am Online Webex | Onsite - Toronto, Canada $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 10-17-2022 9:30 am Online Webex | Onsite - Las Vegas, USA $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 11-21-2022 9:30 am Online Webex | Onsite - Dubai, UAE $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 12-19-2022 9:30 am Online Webex | Onsite - Toronto, Canada $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 01-16-2023 9:30 am Online Webex | Onsite - Las Vegas, USA $3,495.00