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Cisco Webex Contact Center Video Training Study Kits
Unlock Lucrative Career Opportunities as a Cisco Webex Contact Center Engineer with Our Comprehensive Study Kits. Are you ready to take your career to new heights and secure a high-paying job as a Cisco Webex Contact Center Engineer? Our specially designed Cisco Webex Contact Center Study Kits are here to equip you with the knowledge and skills you need to excel in this in-demand field. Whether you're an aspiring contact center professional or an experienced IT professional looking to expand your skillset, our study kits are the key to unlocking lucrative career opportunities. Comprehensive Study Materials: Our study kits provide a comprehensive collection of study materials, including in-depth guides, reference manuals, and interactive tutorials. These resources cover all aspects of Cisco Webex Contact Center, from architecture and deployment to configuration, troubleshooting, and advanced customization techniques. Gain a deep understanding of the
Price - $899 USD/2-Year
- Cisco WebEx Contact Center Study Kits
- Cisco UCCX to WebEx CC Conversion Document
- 2 PC License Per User
- 2 Year Access
- Free Updates
- Email Support from Instructor
Cisco Contact Center Video Training
Select a bundle and save more
Cisco WebEx Contact Center
$899
- Cisco WebEx Contact Center
- 2 Years Validity
- Free updates
- Instructor Support via Email
- 2x PC Single User License
Cisco Contact Center Package Save $600
$1,499
- Cisco UCCX Video Training +
- Cisco UCCE/PCCE Video Training
- Cisco WebEx Contact Center
- 2 Years validity
- 80 Hours of Lab access
E-Learning Platinum
$1,899
- Full Access to e-Learning
- 2 Years Validity
- 2x PC Single User License
- Instructor Support via Email
- 200 Hours of Lab Access
Content Outline
Outline
- Outline
- Chapter 01 - Overview of Cisco WebEx Contact Center
Chapter 02 - Overview of Cisco WebEx CC Core Feature
Chapter 03 - Overview of Cisco WebEx CC License
Chapter 04 - Overview of Cisco WebEx CC Architecture and Connectivity
Chapter 05 - Estimate Sizing of Trunk and Agent Requirement for Cisco WebEx CC
Chapter 06 - Cisco Webex Global Datacenter Deployment Overview
Chapter 07 - Overview of Cisco WebEx Partner Hub
Chapter 08 - Managing Control Hub from Customer Perspective
Chapter 09 - Setting up New Customer in Partner Hub for Contact Center
Chapter 10 - Cisco WebEx CC Tanent Provission Overview
Chapter 11 - Managing Agent, Skills, Skills profile and Multimedia Profile in WebExCC
Chapter 12 - Managing Entry Points and Queues Configurations
Chapter 13 - Managing Cisco WebEX CC Sites and Teams
Chapter 14 - Managing Users and Users Profile in Cisco WebEX CC
Chapter 15 - Managing Skills Definition and Skills Profile Attributes
Chapter 16 - Cisco WebEx CC - Flows
Chapter 17 - Manging Routing Strategy in Cisco WebEX CC
Chapter 18 - Overview and Configuration of Google DialogFlow Text to Speech for WebEXCC
Chapter 19 - Overview of Cisco WebEx Experience Management Platform
Chapter 20 - Creating My First Call Flow using Flow Designer in Cisco WebEx CC
Chapter 21 - Overview and Configuration of Cisco WebEx Routing Strategy
Chapter 22 - Overview of Tanet Management Portal
Chapter 23 - Overview of Agent Desktop
Chapter 24 - Overview of Cisco WebEx CC Analyzer
Chapter 25 - Integrating Cisco WebEX CC with Google CCAI DialogFlow
Chapter 26 - Overview of Google DialogFlow and Natural Language Processing
Chapter 27 - Creating Virtual Agent for Chat and Voice for WebEX CC
Chapter 28 - Overview of End to End Skills Profile Based on Customer Scenario
Chapter 29 - Detailed Overview of WebEx Scripting Flow Builder
Chapter 30 - Configuring Chat Capabilities in Cisco WebEx CC
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