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Advanced Contact Center Express Scripting

Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements. This course addresses the steps in the Script Editor pallet as well as scripting techniques involving databases, HTTP, XML, VXML, Java Objects, and Finesse Administration.


 What is included

  • 5 Days Instructor-led Training
  • Free Retake - Up to 2 Years
  • Attend Online or Onsite
  • Full Access to Study Kits
  • Email Support from Instructor

Upcoming Schedule

If you do not see any schedules, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 10-03-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 10-10-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 12-05-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 12-12-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 02-06-2023 9:30 am Remote Class by WebEx - EST Time zone $3,495.00