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Customer Experiences with Contact Center AI - Dialogflow CX
Discover how to design customer interactions using Contact Center Artificial Intelligence (CCAI) in this comprehensive course. You'll work with Dialogflow CX to build and test virtual agents using a built-in simulator. Enhance your virtual agents by integrating external data sources, creating more dynamic and engaging conversations.
GCP-CUST-EXP-AI-CX
What is include:
- 5 Days Instructor-led Training
- Full Access e-Learning Platinum Access - Exclusive eLearning for Collaboration & Contact Center (value of $4,495 USD for FREE)
- Workbook and Lab Guide
Event Information
Event Date | 11-10-2025 9:30 am |
Individual Price | $3,995.00 |
Location | Toronto | Online |