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  • Course Information
    • Course Fee - $3,495 USD*
    • Length- 5 Days
    • Language - English
    • Location - USA/Canada/UAE/Online
    • Group of 4 - We can come to your location/country

    *Live Virtual Class | In Personal Available

Cisco UCCE/PCCE Study Kits

$699 /year

  • Cisco UCCE/PCCE Advanced Deployment
  • Cisco UCCE/PCCE Administration Kit
  • Cisco UCCE/PCCE Advanced Scripting
  • Cisco UCCE/PCCE Troubleshooting
  • US Air Force Team in Bristol UK

    US Air Force Team in Bristol UK

    Training Cisco Meeting Server in Briston UK for US Air Force

  • Cisco CCNP Collaboration - Dubai, UAE

    Cisco CCNP Collaboration - Dubai, UAE

    Training Cisco Collaboration to Dubai, UAE

  • US Navy - Newport News, Virginia

    US Navy - Newport News, Virginia

    Training Cisco Collaboration to US Navy Contractors. 

  • CCIE Collaboration - Toronto, Canada

    CCIE Collaboration - Toronto, Canada

  • CCIE Collaboration - Bangalore, India

    CCIE Collaboration - Bangalore, India

    Students from CCIE Collaboration Training in Bangalore, India

CCEAA-CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION

Cisco Contact Center Enterprise Advanced Administration (CCEAA).

This is a 5-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality

The course allows learners to deploy the Unified CCE v12.5 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE/PCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting..

  • WHAT IS INCLUDED?
    • 5 Days Instructor-led Training
    • Free Retake - Up to 2 Years
    • Attend Online or Onsite
    • Full Access to Study Kits
    • Email Support from Instructor
  • WHAT YOU WILL LEARN?
  • COURSE & LAB OUTLINE
  • PREREQUISITES

Upcoming Schedules

If you do not see any schedules, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 09-19-2022 9:30 am Toronto, Canada & Online Class $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 10-17-2022 9:30 am Las Vegas, USA & Online Class $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 11-21-2022 9:30 am Dubai, UAE & Online Class $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 12-19-2022 9:30 am Toronto, Canada & Online Class $3,495.00
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION 01-16-2023 9:30 am Las Vegas, USA & Online Class $3,495.00

Cisco UCCE & PCCE E-Learning Study Kits Included