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Cisco Webex Calling Administration Professional
The Cisco WebEx Calling Professional Course is a comprehensive training program designed to equip professionals with the necessary skills to effectively utilize the WebEx Calling platform. Through interactive modules and hands-on exercises, participants will learn how to configure, manage, and troubleshoot WebEx Calling solutions, ensuring seamless communication and collaboration across organizations.
What is included
- 5 Days Instructor-led Training Online | Onsite
- Guranteed To Run
- Free Retake – Valid for 2 Years! Reattend to stay updated on the latest features.
- Attend Online or Onsite*
- LIfetime Access to e-Learning Platinum Portal (value of $1,899 for FREE)
- Email Support from Instructor
Course Fee - $2,995 USD*
*price is for online virtual/online instructor-led class
Buy Now Pay Later - Financing Available for US Resident/Citizen*
Split your purchase into 4 interest-free payments or choose to pay over 6 or 12 months with interest for purchases over $400.
*terms and condition apply
Upcoming Schedule
If you do not see any schedules, please contact us at
| Image | Event | Event Date | Location | Individual Price | Register |
|---|---|---|---|---|---|
| Deploying, Administering, and Troubleshooting Cisco WebEx Calling | 09-22-2025 9:30 am | Dubai | Online | $4,495.00 | ||
| Deploying, Administering, and Troubleshooting Cisco WebEx Calling | 10-20-2025 9:30 am | Toronto | Online | $4,495.00 | ||
| Cisco Webex Calling Administration Professional | 10-20-2025 9:30 am | Singapore | Online | $2,995.99 | ||
| Cisco Webex Calling Administration Professional | 11-03-2025 9:30 am | Toronto | Online | $2,995.99 | ||
| Deploying, Administering, and Troubleshooting Cisco WebEx Calling | 11-24-2025 9:30 am | Singapore | Online | $4,495.00 |
Course Outline
Cisco WebEx Calling Outline
Day 1 Outline
- Chapter 1.1 - Architecture of WebEx Calling
- Chapter 1.2 - Overview of WebEx Dial Plan Part
- Chapter 2.0 - WebEx PSTN Overview
- Chapter 3.0 - WebEx User and Feature Provisioning
- Chapter 4.0 - WebEx Phone Deployment
- Chapter 5.0 - Enabling WebEx Calling User with settings
- Chapter 6.0 - Configuring Device for Cisco WebEx Users
- Chapter 7.0 - adding Multiple Devices using Bulk Activation Code
- Chapter 8.0 - Creating Queue with Agent in WebEx Calling
- Chapter 9.0 - Call park extension and Call Park Group in WebEx Calling
- Chapter 10.0 - Creating Auto Attendant, Hunt group and Voicemail Group for WebEx Calling User
Day 2 Outline
- Chapter 11.0 - Configure Webex Calling for Room Devices
- Chapter 12.0 - Call Recording Using Dubber Go
- Chapter 13.0 - Webex App for Calling
- Chapter 14.0 - Overview of Dial Plan, Gateways and Trunk Part
- Chapter 15.0 - Deploying vCUBE on Amazon AWS
- Chapter 16.0 - Detailed WebEx Patterns and pattern matching
- Chapter 17.0 - Detailed WebEx Call Routing Overview
Day 3 Outline
- Chapter 9.0 - Cisco WebEx Local Gateway Overview
- Chapter 10.0 - Cisco WebEx Local Gateway Outbound Proxy
- Chapter 11.0 - Cisco WebEx Local Gateway Single Dial Peer
- Chapter 12.0 - Cisco WebEx Local Gateway Caller ID handling
- Chapter 13.0 - Cisco WebEx Local Gateway Troubleshooting
- Chapter 15.0 - Deploying Cisco CUBE HA with Redundancy Group
Day 4 Outline (Bonus class - Lab only)
- Chapter 16.0 - Deploying Local Gateway and vCube to register with WebEx Calling SBC
- Chapter 17.0 - Configuring SIP Profile for Cisco WebEx Calling
- Chapter 18.0 - Configuring Call routing to make outbound PSTN calls using Webex calling
- Chapter 19.0 - Initual Setup for WebEx Calling PSTN and Main Number
- Chapter 26.0 - Configuring WebEx Calling Internal Dial Plan in multiple location
- Chapter 27.0 - Cisco CUBE and Advanced Dial Plan for Webex Calling
Day 5 Outline (Bonus class - Lab only)
- Chapter 28 - Webex Calling for Chrome
- Chapter 29 - Overview of Webex Integration for Microsoft Teams with UCM Calling
- Chapter 30 - Overview Webex Integration for Salesforce with Webex Calling
- Chapter 31 - Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
- Chapter 32 - Security Overview - Cisco Webex Control Hub Policies
- Chapter 33 - Security Overview - Data Loss Prevention (DLP) Cisco Cloudlock Integration with Cisco Webex
- Chapter 34 - Security Overview - Cisco Webex Teams eDiscovery
- Chapter 35 - Security Overview - Install Cisco HDS Configuration Utility and Enable HDS
- Chapter 36 - Deploy Cisco Webex HDS
