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Genesys CX: Implementation & Contact Center Administration
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
Event Information
| Event Date | 05-12-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | New Delhi, India |
