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Advanced Genesys Contact Center Training
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
Course Fee $3,499 USD
Event Information
| Event Date | 05-19-2025 9:30 am |
| Individual Price | $3,499.00 |
| Location | Toronto | Online |
