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  • Course Information
    • Course Fee - $3,495 USD*
    • Length- 5 Days
    • Language - English
    • Location - USA/Canada/UAE/Online
    • Group of 4 - We can come to your location/country

    *Live Virtual Class | In Personal Available

Cisco UCCX Study Kits

$699 /year

  • Cisco UCCX Deployment & Administration
  • Advanced Cisco UCCX Scripting Kit
  • Troubleshooting Kit (coming soon)
  • US Air Force Team in Bristol UK

    US Air Force Team in Bristol UK

    Training Cisco Meeting Server in Briston UK for US Air Force

  • Cisco CCNP Collaboration - Dubai, UAE

    Cisco CCNP Collaboration - Dubai, UAE

    Training Cisco Collaboration to Dubai, UAE

  • US Navy - Newport News, Virginia

    US Navy - Newport News, Virginia

    Training Cisco Collaboration to US Navy Contractors. 

  • CCIE Collaboration - Toronto, Canada

    CCIE Collaboration - Toronto, Canada

  • CCIE Collaboration - Bangalore, India

    CCIE Collaboration - Bangalore, India

    Students from CCIE Collaboration Training in Bangalore, India

ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING

Learn advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements.

Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements. This course addresses the steps in the Script Editor pallet as well as scripting techniques involving databases, HTTP, XML, VXML, Java Objects, and Finesse Administration.

This course is intended to be a follow-on course to UCCX. ACCXSL introduces updated best practices, sophisticated steps, and modern concepts for deploying advanced contact center applications and techniques.

The class utilizes Cisco Unified Contact Center Express and highlights new application features and services. Sunset Learning has deployed Unified CCX labs on the latest UCS platforms using VMWare ESXi and vSphere technology.

  • WHAT IS INCLUDED?
    • 5 Days Instructor-led Training
    • Free Retake - Up to 2 Years
    • Attend Online or Onsite
    • Full Access to Study Kits
    • Email Support from Instructor
  • WHAT YOU WILL LEARN?
  • COURSE & LAB OUTLINE
  • PREREQUISITES

Upcoming Schedules

If you do not see any schedules, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 10-03-2022 9:30 am Remote Class by WebEx - EST Time zone $2,446.50
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 10-10-2022 9:30 am Remote Class by WebEx - EST Time zone $2,446.50
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 12-05-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 12-12-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 02-06-2023 9:30 am Remote Class by WebEx - EST Time zone $3,495.00

Cisco UCCX E-Learning Study Kits Included