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Advanced Genesys Contact Center Training 10 Events
Genesys Cloud CX API Bootcamp 0 Events
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
| Event Date | 09-01-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Online - Singapore Timezone - GMT +8 |
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
| Event Date | 09-01-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Las Vegas | Online |
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
| Event Date | 09-08-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | London UK | Online |
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
| Event Date | 10-06-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Online - Dubai, UAE Timezone - GMT +4 |
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
| Event Date | 10-27-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Online - Eastern Time Zone GMT - 5 |
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
| Event Date | 11-03-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Toronto | Online |
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
| Event Date | 11-10-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | New Delhi, India |
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
| Event Date | 11-24-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Online - Pacific Time Zone GMT - 8 |
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
What is included
☎️- 5-day intensive instructor-led
☎️- Contact Center Expert instructor
☎️- 2-year retake policy
☎️- Full Access to VoiceBootcamp eLearning - 400+ Video labs/lectures
| Event Date | 12-01-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Online - Singapore Timezone - GMT +8 |
This course provides an overview of the Genesys Cloud CX environment and describes the components that can be configured when creating a new contact center. You will also learn how to add and update users, assign user roles, configure telephony parameters for the contact center and users, and so on. In addition, this course introduces the terminologies used in Genesys Cloud CX as it relates to common terminologies used in contact centers.
What is included:
☎️ - 5-day intensive instructor-led
☎️ - 30 days Trial Lab access
☎️ - Dual CCIE certified instructor
☎️ - 2-year retake policy
☎️ - Study Kits included
Course Fee $2,499 USD
| Event Date | 12-01-2025 9:30 am |
| Individual Price | $2,499.00 |
| Location | Las Vegas | Online |
